CARE ADVOCATE

Position Information

Position Information

Posting Number S-3900 Position Number 76410 Type of Recruitment External Position Title CARE ADVOCATE Position Summary

The Care Advocate provides case management support for students who come to the attention of CMU CARES and may be experiencing challenges in areas such as personal well-being, safety concerns, basic needs and academics through a variety of interventions, referrals, and follow-up services. The Care Advocate works closely with campus partners providing consultation and training support, assisting with crisis intervention, delivering case management support for students and collaborating to provide proactive prevention efforts.

Required Qualifications

Master's degree in higher education, counseling, social work, public health, or a related field.

Experience working as part of a collaborative support team.

Ability to work with and assist others in navigating through complex systems.

Comfort with consultation model, crisis intervention, and triage.

High degree of personal and professional integrity, a strong sense of ethics, and respect for privacy and confidentiality.

Record of establishing effective working relationships with administrators, faculty, staff, students, parents and external constituents.

Excellent interpersonal communication skills and strong human relations skills.

Strong administration skills, time-management, ability to meet deadlines and documentation requirements.

Willingness to serve on university committees aimed at prevention of mental health issues.

Preferred Qualifications

Experience with case management and managing response to crisis situations.

Understanding of treatment programs and mental health terminology including diagnostic categories.

Trained in Mental Health First Aid, QPR, or ASSIST

Licensed or eligible to be licensed to practice in the State of Michigan (social work, counseling, etc.)

Knowledge of case management system software (e.g. Advocate)

Duties & Responsibilities

Manages referrals of distressed students from administration, faculty, staff, and other members of the university community and provides feedback to referral agents.

Provides assessment (triage) for students in crisis or needing support, including appropriate referrals to university or community mental health services.

Conducts outreach to students through multiple modes of communication to offer support.

Assists students with identifying and connecting to campus and community resources including, but not limited to, counseling and mental health, basic needs, medical care, academic supports and daily living needs.

Provides consultation and training support to campus partners as appropriate.

Collaborates with parents and supporters seeking information on resources and student concerns.

Collects, evaluates, and records all facts pertaining to student cases.

Maintains factual case records and prepares necessary statistical reports.

Participate in department meetings.

Participates with university-wide prevention programs to support student well-being.

Other duties as assigned.

Supervision Exercised

None.

Message to Applicants

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials by June 30, 2026.

Employee Group Professional & Administrative -Salary Staff Pay Level Pay Range $2,435 - $2,895 per pay Division University Engagement and Student Affairs Department Residence Life Position Status Regular Position End Date Employment Status Part-Time FTE 0.75 Position Type 9 month (Academic Year) Weekly Work Schedule Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed Location Mount Pleasant, MI About the Department About CMU

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the city's central location in Michigan's Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

EEO Statement

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

If you wish to see "Know Your Rights " posters, please click here.

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.

CMU's Title IX Coordinator can be reached at:

Phone: 989-774-3253

Office: 103 E. Preston St.

Bovee University Center, suite 306

Mount Pleasant, MI 48858

Email: titleix@cmich.edu

Posting Ends Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you first learn of this job opportunity? Please list the specific advertising source or indicate if it was word of mouth.

(Open Ended Question)

• • Are you currently an internal employee of CMU according to the university's definition?

• Yes

• No

• • If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").

• Not Applicable

• Administrative Office Assistant

• Dispatcher

• Lieutenant

• Medical Faculty

• P&A, SO or Faculty

• Police

• Public Broadcasting

• Sergeant

• Service Maintenance

• Supervisory/Technical

• • Do you have a Master's degree in higher education, counseling, social work, public health, or a related field?

• Yes

• No

• • Do you have experience working as part of a collaborative support team?

• Yes

• No

Optional & Required Documents

Required Documents

• Resume/Curriculum Vitae
• Cover Letter

Optional Documents

• Recommendation Letters
• List of References