Provides social work and discharge planning services including psychosocial assessments, brief patient/family counseling, support, resources, education and intervention. Arranges and communicates efficient, timely and cost-effective discharge plans.
DEPARTMENT DESCRIPTION
The social services teams provide direct services to clients, impart information and make referrals, screen and assess clients, and intervene in crisis situations most often in their area of practice. We are an integral part of the multidisciplinary team, working closely with doctors, nurses and other medical professionals.
EXPERIENCE/EDUCATION/QUALIFICATIONS
Current unencumbered Oregon RN Licensure required. BSN preferred.
Three (3) years RN experience required.
Three (3) years hospital nursing experience preferred.
Acute care utilization review, discharge planning or case management experience preferred.
Utilization Review or other inpatient Case Management certification preferred.
Experience or training in insurance benefits or covered services including Medicare and Medicaid preferred.
GSR Social Svcs/Case Mgmnt:
Healthcare Provider Level BLS required upon hire.
KNOWLEDGE/SKILLS/ABILITIES
Adaptability/Flexibility & Time Management: Ability to respond quickly and appropriately to urgent medical situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt treatment to offer best possible care to patients. Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
Customer Service & Team Building: Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Social Perceptiveness & Advocacy: Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age, cognitive, or developmental related differences in caring for and communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing abilities, standards, values, lifestyles, and ages. Ability to demonstrate respect and advocacy for an individual's right to self-determination.
Communication & Community Relations: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public, government, and other external sources. Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand complex information/situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities.
Problem Solving & Conflict Resolution: Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions. Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.
Confidentiality & Compliance: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether planning efforts comply.
PHYSICAL DEMANDS
Rarely (1 - 10% of the time)
Occasionally (11 - 33% of the time)
Frequently (34 - 66% of the time)
Continually (67 - 100% of the time)
LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs
CLIMB - STAIRS
SQUAT Static (hold >30 sec)
KNEEL (on knees)
CARRY 1-handed, 0 - 20 pounds
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
CARRY 2-handed, 20 - 40 pounds
SQUAT Repetitive
REACH - Upward
SIT
STAND
WALK - LEVEL SURFACE
LIFT (Floor to Waist: 0"-36") 0-20 Lbs
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
MANUAL DEXTERITY Hands/wrists
REACH - Forward
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
PULL (0-20 pounds force)
PUSH (0-20 pounds force)
None specified
Numbers & Facts
Location
CORVALLIS, OR
Skills
Academic Interventionunmatched
Acute Careunmatched
Basic Life Support (BLS)unmatched
Case Managementunmatched
Certified Case Manager (CCM)unmatched
Communication Skillsunmatched
Community Relationsunmatched
Community and Social Servicesunmatched
Conflict Resolutionunmatched
Cross-Functionalunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Discharge Plansunmatched
Establish Prioritiesunmatched
Geriatricsunmatched
Governmentunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcare Providersunmatched
Hospitalunmatched
Identify Issuesunmatched
Information/Data Security (InfoSec)unmatched
Medicaidunmatched
Medicareunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Nursingunmatched
Options Analysisunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Confidentialityunmatched
Patient Educationunmatched
Pediatricsunmatched
Physical Demandsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Psychosocial Servicesunmatched
Quality Metricsunmatched
Registered Nurse (RN)unmatched
Regulatory Complianceunmatched
Resolve Customer Issuesunmatched
Riskunmatched
Social Workunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Utilization Managementunmatched
Writing Skillsunmatched
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