Care Coach

Additional Information About the Role

Come join our team as a full-time Care Coach with BJC Medical Group, this is a rare opportunity to join a great team!

• Telephonic Outreach to Patients
• 40-Hours per week
• Day Shift - Hybrid
• Benefit Eligible
• NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Preferred Qualifications

Role Purpose

The Care Coach, in collaboration with the interdisciplinary care team, is responsible for helping facilitate patient care along the continuum through effective transition planning. This position assists patients with achieving optimal health, access to care and appropriate utilization of resources to ensure patients receive the right care at the right time.

Responsibilities

Provides support to ambulatory care management programs; conducts patient outreach to individuals following a recent ED or inpatient stay; reviews patient discharge instructions and assesses understanding; completes medication review, schedules PCP follow up appointments and identifies and escalates clinical concerns.Identifies and manages patients' care needs per established protocols and department policies for Care Management Programs.Assesses and determines barriers to care; provides care coordination and assistance to patients to address concerns.Utilizes strong time management skills, prioritization skills, and critical thinking skills to perform patient outreach.

Minimum Requirements

Education

High School Diploma or GED

Experience

<2 years

Preferred Requirements

Experience

2-5 years

Licenses & Certifications

Licensed Practical NurseRegistered Medical Assistant

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer