Care Connector

AmeriHealth Caritas

Philadelphia, PA(remote)

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JOB DETAILS

SKILLS

Administrative Skills, Behavioral Health, Biotech and Pharmaceutical, Broadband, Communication Skills, Compensation and Benefits, Computer Skills, Current Procedural Terminology (CPT), Customer Support/Service, Detail Oriented, Healthcare, Home Care, International Classification of Diseases (ICD), Interpersonal Skills, Managed Care, Medical Assistance, Medical Terminology, Microsoft Office, Microsoft Windows Operating System, Nursing, Operational Support, Operations, Organizational Skills, Pharmacy, Presentation/Verbal Skills, Product Management, Spreadsheets, Word Processing, Writing Skills

LOCATION

Philadelphia, PA

POSTED

4 days ago

_For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement._

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com .

The Care Connector is responsible for supporting the daily operations of integrated care management interventions. The Care Connector effectively processing calls from Members, Providers, and other areas, internal and external to the company. Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase healthcare adherence and reduce barriers to care. This role is 100% remote in the state of Pennsylvania.

Education/Experience:

+ High School Diploma or equivalent required

+ Minimum of two (2) years of work experience in a healthcare environment required

+ Minimum of one (1) year of telephonic customer service experience required , preferably within a healthcare setting

+ Managed care experience preferred

+ Medical terminology, ICD, CPT, and/or coding experience preferred

+ Strongly prefer Medical Assistant, Home Health Aide, Nursing Assistant, or other similar health care para-professional training or certification

+ Prior member service or customer service telephone experience desired

+ Prior behavioral health experience is a plus

+ Excellent interpersonal and verbal communication skills and the ability to write clear and concise reports

+ Attention to detail and confidentiality with strong organizational skills

Skills & Abilities:

+ Proficient PC skills in a Windows-based environment, MS Office products, including word processing, spreadsheets, and database programs

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
As a company, we support internal diversity through:

Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

About the Company

AmeriHealth Caritas

Leaders in health care solutions for those most in need

AmeriHealth Caritas is the nation's leader in providing comprehensive health care solutions for those in most need and the chronically ill. We impact the lives of more than 5.7 million members nationwide. With more than 30 years of experience managing care for individuals and families in publicly-funded programs, we have become known for developing innovative solutions that help improve health outcomes while reducing costs.

Our mission, our goal

Our mission is to help people get care, stay well and build healthy communities. Our goal is to provide responsible managed care solutions, including Medicaid, Medicare, and CHIP - plus behavioral health, pharmacy benefits management and third-party management and administrative services.

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Healthcare Services

FOUNDED

1985

WEBSITE

http://www.amerihealthcaritas.com

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