Care Coordinator & Scheduler
Location: Joplin, MO
Turn Your People Skills Into Purpose
Do you thrive in a fast-paced environment, love solving problems, and take pride in helping others?
Then you'll fit right in at Phoenix Home Care & Hospice.
We're looking for a Care Coordinator & Scheduler to join our Joplin team - someone with a background in scheduling, call center, customer service, or office coordination who's ready to take their career to the next level.
In this role, you'll be the heartbeat of our scheduling team - connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone's life.
What You'll Do
What Makes This Role Great
What We Offer
What We're Looking For
At Phoenix, our Care Coordinators are more than schedulers - they're connectors, problem solvers, and trusted partners to the families we serve.
Apply today and discover your new beginning with Phoenix Home Care & Hospice.
Our Mission Statement
Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.
OUR CORE VALUES
Our written core values reflect, in words, what is truly important to us as an organization. In our mission, we highlight the pillars of this culture: compassion, honesty, and patience. These descriptive words define our culture.
Also in our DNA, we find the following valuable qualities:
Responsibility – We take full responsibility for our actions.
Respect – We treat each other and those we serve with equal and high-level respect.
Excellence – We strive to exceed the expectations standard in our industry, giving plus one service.
Empathy – In all that we do, we ask, “What would I want if it were me?”
Potential – We strive to help everyone reach their full potential in life.
Courage – With optimistic and brave hearts, we face each challenge, celebrating successes and viewing failures as opportunities to grow.
Community – We are active participants in our communities, reaching out to be good neighbors.
Our Story
The legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – always chasing the light and capturing all that was beautiful. The phoenix is a symbol of constant rebirth, renewal, and fresh starts. It is not a story of ashes, but rather of beauty and upward thinking (Isaiah 61:3).
OUR ENERGY is focused on improving quality of life, perpetuating positive attitudes, and embracing the challenges life places before us with grace, respect, and compassion.
OUR CATALYST to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve, and listening with our hearts, which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning, we find new beginnings.
WE ARE PHOENIX HOME CARE.
Phoenix provides Home Health Care services to those who desire to remain independent at home. Phoenix provides acute Skilled Nursing through Home Health Services; Private Duty Nursing to Children with Special Needs; Privately Paid Services such as nursing, nurse-aide or companion level assistance with activities of daily living from a few hours a day to around-the-clock care; State funded In-home Services (homemaker chores, errands and shopping, personal care, education, medication set-ups and reminders; and Consumer Directed Services where Phoenix serves as a state vendor to provide administrative support services.
Corporate Office Location: 3033 S. Kansas Expressway, Springfield MO 65807. Additional offices in St. Louis MO, O'Fallon MO, O'Fallon IL, Cape Girardeau MO, Branson MO, Joplin MO, Jefferson City MO, Columbia MO, Camdenton MO, Sedalia MO, Independence MO, Overland Park KS, Wichita KS, Lebanon KS, Montrose CO, Loveland CO, and Plano TX.