Salary: $49,700/year
PositionSummary:TheCareCoordinatorisresponsibleforfacilitatingtheWraparoundprocessforfamilies servedinthechildwelfaresysteminatimelyandresponsivemanner.TheCare Coordinatorcoordinatesand schedulesFamilyTeamConferencestopromotepermanencyandprioritizesurgentrequest. The Care Coordinator maintainsinformation regarding theenvironmentofcurrentservicestoensureaflexible, responsive, culturally competent service delivery system. This position is a 4-year Federal grant funded position.
Technical/FunctionalExpectations:
1. FamilyTeamConferences-EssentialFunction:CoordinateandfacilitateFamilyTeamConferencesinorder toachieveconsensusamongfamilyand otherparticipantsindevelopinganappropriateplanbasedon the needsofthefamiliesandtoensurecompliancewithFPOCFprocedures,values,and standards.
2. ServiceandTreatmentDelivery-EssentialFunction:Ensureservicesandtreatmentaredeliveredfroma
strengthbasedframeworkandcustomizedinordertomeetindividualizedneedsofconsumersandare
culturallycompetent.
3. UtilizationManagement--EssentialFunction:Authorizationandmonitoringofresources,includingagency
and community, to meetclient’sneeds.
4. RelationshipMaintenance--Essential Function: Foster and maintain ongoing relationships with family
members,caremanagers,providers,andidentifiedresourcesinordertocallonotherstoimplement
clientplans.
5. AdheretoSOC Values andPrinciples-Essential Function: This is required in orderto embraceand promulgatethevaluesandprinciplesoftheSystemofCareonaconsistentbasiswitheachfamilyand
interaction.
6. Planning/Scheduling/Meetingmultipledeadlines:Planandschedulemeetings,conferences,and travel schedules inordertomaintainstaff schedules.
7. Otherdutiesasrequired:Jobperformancerequiresfulfillingotherincidentalorrelateddutiesasassigned,
assistingandtrainingothers,andperformingdutiesofhigherratedpositionsfrom timetotimefor
developmentalpurposes.
BehavioralCompetencies:
1. Innovation:Abletogeneratenewordifferentproducts,processes,orsolutions;createuniquesolutions toproblems;expressfreshinsights orinnovationsregularly;thinkoutsideof existing paradigms.
2. Facilitation:Abletousejudgmentandprovideaprocesstoeasegroupresolutionofissues;clarify
pointsofviewandterminologytogaingroupacceptance;facilitatetheactions,decisions,oropinionsof
othersinapositivedirection.
3. DevelopRelationships:Abletorelatewithotherswhilebuildingcredibilityandrapport;givepersonal
supportand reassurance;put othersatease;build cooperativerelationships.
4. CustomerService:Abletoanticipateandrespondtoconsumer'sneeds,concerns,orquestionsinorderto
meet or exceed their expectations; help evaluate needs and options; show care and concernto
demonstrateconsumerimportanceand value.
5. Influence: Able to positively changeopinionsand actions ofothers in a desired direction; present
information ina persuasivemanner;clarifyinformation in orderto gainunderstanding andbuy-in.
6. ProblemSolving:Abletoexercisejudgmentinbuildingrealisticsolutionstoproblems;understandthereal
issuesbehindproblems;usecommonsenseand takepracticalactionto solve problems.
7. Sensitivity:Workeffectivelywithandshowsensitivitytoculturaldifferencesandvarioussocio-economic
backgroundsofothers.
8. Ethics:AdheretoandmodelprinciplesandvaluesofAgencyandSystemofCarebybeingstrength-based, solution-focused,maintainshighestlevelofintegrityandethicalstandardsandworkcollaborativelywith
employees, partners,stakeholdersandclientsinallinteractions.
BusinessExperience:
1. Minimumof2yearsknowledgeofchildwelfaresystems:Thisisrequiredinordertounderstandand successfullyfunction withinoursystemofcareandtoadheretoFloridastatuteand code.
2. Strong computer/data entry skills: This experienceis required in order tomaintain our utilization
managementsystem.
3. 3+ years’ Experienceworking withfamiliesandchildren: Thisexperience is essential in order to
effectivelyworkwith children and familieswithinoursystemofcare.
4. Collaboration,negotiationandproblem-solvingskills:Thisexperienceisessentialinordertoeffectively
facilitatetheWraparound FamilyTeamconferencingprocess.
5. ValidDriver's License&AppropriateInsurance-Essential:This position requiresavalid driver’slicensein
orderto travelthroughouttheCountyand requires$100,000/$300,000bodilyinjuryinsurancecoverage
(per FLStatute)inordertotransportclients.
EducationalandExperienceRequirements:
1. An associate degree from an accredited college or 60+ college credits from an accredited college AND two years of full-time social work or human services experience or two years of professional work experience. Examples of work experience could be, but are not limited to:
a. Guardian Ad Litem or similar child advocate role
b. Family Support Worker
c. Group Home Staff
d. Teacher’s assistant/aide
e. Childcare provider/staff
f. Therapeutic Assistant
g. Behavioral health technician
h. Family intervention specialist
i. Home health aide
j. Nurse (LPN or RN) or similar profession
k. Nursing facility assistance
l. Emergency Medical Services (EMS
m. Other professional jobs that require an assessment of factors that can contribute to trauma or protective capacities with children and families.
n. A high school diploma or GED equivalent (official transcripts required) AND four or more years of full time social work or human services experience.
2. Bachelor’s degree, preferably in a social work or related area of study from an accredited college or university. (Related degrees are Criminology, Psychology, Sociology, Counselling, Special Education, Education, Human Development, Child Development, Family Development, Marriage and Family Therapy although other degrees can apply)
3. Two years’ experience working with at risk children and families preferred.
4. 2to5yearsWraparoundandrelatedexperiencerequired.
PhysicalRequirements:
1. Grasping
2. Carrying 10-15pounds
3. Reaching
4. Sitting
5. Standing
6. Bending
7. Twisting
8. Speaking
9. Reading
10. Listening
11. Typing
12. Writing
13. OperateMotorized Vehicles/Equipment
For more information regarding our screening process please visit Clearinghouse.com .
Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at (321) 752-4650.