Care Coordinator/Case Manager (Clermont County)

Be the change you wish to see in the world! Come join our team to empower children and families in our communities to transform their lives and develop to their full potential.

Pressley Ridge Benefits

The well-being of our employees and their families is important to us. At Pressley Ridge, we strive to provide the most competitive and comprehensive employee benefit programs that are affordable and help you and your family achieve and maintain your best possible health.

• Medical coverage available with a Health Savings Account (HSA) with employer match
• Prescription coverage
• Dental and vision plans
• Patient advocate and Medicare specialists available at no cost
• Dependent Care Flexible Savings Account
• Wellness incentive (up to $250)
• 403b with up to 9% employer give/match
• Free life insurance and AD&D
• Paid Time Off (PTO)
• 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year)
• Tuition reimbursement (if applicable)
• Employee Assistance Program (EAP)

The Care Coordinator reaches out to guardians and/or families to establish a professional relationship and to complete referrals and locate community supports and resources. This is a strength and need based program where the Care Coordinator and guardian/family work as a team to be involved in the process. The Care Coordinator will work and advocate for the desires of the guardian/family. Care Coordinators will be working with multi-system youth and families to support building independence in the home. Documentation is a vital part of the position where the requirement level is to be Medicaid compliant.

Essential Responsibilities

1. Engagement/Developing Enduring Relationships
2. Assessment
3. Service Planning
4. Evaluation
5. Resource Expert
6. Convener/Facilitator

Essential Competencies

Interpersonal Skills: Builds positive and productive relationships with a diverse population; establishes and maintains appropriate rapport with supervisors, consumer family members and colleagues inside and outside the organization

Time Management: Uses time efficiently and plans well; concentrates efforts on important priorities while attending to broad range of activities.

Consumer/Stakeholder Focus: Commitment to satisfy the needs and service expectations of consumer families while meeting the requirements of other stakeholders.

Decision Quality/Problem Solving: Solves problems effectively; makes decisions based on a mixture of analysis of facts, experience and good judgment.

Qualifications

• Requires a High School degree or better.

• Associates or better in Human Services or related field is preferred.

• Requires one (1) year experience working with children and/or families in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection or child development.

• Requires the ability to manage complex cases and the ability to navigate state and local child serving systems.

• Requires a valid driver’s license with acceptable driving record and vehicle insurance and proof of insurance.

• State Police, FBI, and Child Abuse Clearances; CPSL Mandated Reporter-Recognizing and Reporting Child Abuse training per state regulation.

Working Conditions

• Physical Demands: Requires vision, speech, and hearing.
• Environmental Factors: Community, home, school, daily access to private insured vehicle during work hours.
• Working Hours: A non-traditional work schedule as defined by service needs.

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