Our Client, a Retail Pharmacy company, is looking for a Care Coordinator for their Central/Southeast OHIO Counties location.
Responsibilities:
Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs overcome barriers meeting goals and objectives; presents cases at case conferences obtain multidisciplinary review in order achieve optimal outcomes.
Works collaboratively with the members' Child and Family Teams.
Identifies and escalates quality of care issues through established channels.
Utilizes negotiation skills secure appropriate options and services necessary meet the member's benefits and/or healthcare needs.
Utilizes influencing/ motivational interviewing skills ensure maximum member engagement and promote lifestyle/behavior changes achieve optimum level of health.
Provides coaching, information, and support empower the member make ongoing independent medical and/or healthy lifestyle choices.
Helps member actively and knowledgably participate with their provider in healthcare decision-making.
Serves a single point of contact for members and assist members remediate immediate and acute gaps in care and access.
Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Requirements:
2+ years of experience in behavioral health, social services, or human services
2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint).
2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
2+ years experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
2+ year of experience with Ohio delivery systems, including local community networks and resources.
Education
Bachelor’s degree or non-licensed master level clinician required, with either degree being in behavioral health, human services, health services, or public health preferred. (i.e. psychology, social work, marriage and family therapy, counseling, juvenile justice).
Preferred Qualifications
Case management and discharge planning experience.