CARE COORDINATOR - ELDERLY

Job Description - CARE COORDINATOR - ELDERLY (00138951)

Job Description

CARE COORDINATOR - ELDERLY

Job Number:

00138951

Job Posting

: May 14, 2026, 8:48:46 PM

Closing Date

: May 29, 2026, 10:29:00 AM Full-time Shift Start Time: 8:30 A.M. Shift End Time: 4:30 P.M.

Collective Bargaining Unit: SEIU Local 73 Posting Salary: $31.422 - $37.863 Hourly

Organization

: Health and Hospital Systems

LOCATION: Harrison Square

DEPARTMENT: Health Plan Services

SHIFT: 8:30 AM - 4:30 PM

PAY RANGE: $31.422 TO $37.863 per hour

Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement

JOB SUMMARY

The Care Coordinator - Elderly provides care coordination services for elderly or disabled members who need assistance to safely live in the least restrictive setting. The work requires conducting site visits in the members'' home environment, developing care/service plans, regular monitoring, and periodic follow-up visits. The work requires the flexible use of a wide range of highly skilled psychosocial evaluation and intervention techniques to provide support and stabilization for members. The Care Coordinator - Elderly is required to make referrals for community resources, and behavioral health services in order to assist members in maintaining health, safety, and independence through knowledge of social work principles, practices, and their application to complex care coordination.

TYPICAL DUTIES

• Visits members in the home to complete an assessment, develop a care/service plan that meets member needs and provide periodic follow-up; reviews risk scores, previous service/care plans, and/or medical records
• Verifies eligibility for waiver services
• Documents findings in the Care Management System
• Meets or exceeds timelines associated with case activities
• Provides succinct presentation of member, and solidifies plan of care with Interdisciplinary Care Team (ICT)
• Completes a member assessment according to department policy and procedure
• Develops and implements a member centered care plan that recognizes the patient''s risk level, priorities, member preferences and medical needs based upon screening and assessment results
• Creates a service plan that reflects the needs identified during Determination of Need (DON) screening and is consistent with Determination of Aging (DOA) policy
• Communicates effectively with Medical Home Team members and care providers to support coordinated integrated care
• Evaluates progress made towards agreed upon goals
• Schedules visits with member upon member request, a change in condition, new information or, as mandated by the waiver
• Provides information to support all service authorizations
• Refers patients to community-based resources in order to maintain levels of wellness in the members community environment
• Initiates reporting and conducts necessary follow-up on mandated reporting (prevention and notification of abuse, neglect, and exploitation); documents findings in the Care Management System
• Utilizes evidence-based practices for working with elderly and persons with disabilities
• Participates in job specific (20 hours annually), CCHHS and departmental mandatory training
• Travels throughout the Cook County area

MINIMUM REQUIREMENTS

• Bachelor''s Degree in Social Services, Social Work or related field from an accredited college or university is required (Must provide official transcripts at time of interview)
• Minimum of two (2) years'' experience providing services and support to elderly or disabled living in a community-based setting is required
• Minimum of one (1) year care coordination experience is required
• Duties may involve travel to locations throughout the Cook County area, is required

PREFERRED REQUIREMENTS

• Minimum of two (2) years'' experience working with the Department of Aging or Division of Rehabilitation Services waiver programs is preferred
• Licensed Clinical Social Worker (LCSW) in the State of Illinois is preferred
• Bilingual is preferred

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS

• Thorough knowledge of social work practices, procedures, and techniques; medical terminology and procedures; and mental health treatment services
• Skill in directing and evaluating the professional and administrative aspects of case management services
• Skill in conducting interviews
• Ability to plan, direct and evaluate the professional and administrative aspects of social work services
• Ability to communicate effectively verbally and in writing with a wide variety of lay and professional individuals and mentally ill patients
• Ability to provide direction and supervision to subordinate personnel and trainees
• Ability to formulate and develop social services procedures and standards\
• Ability to partner with other team members effectively
• Ability to maintain the confidentiality of patient related materials in compliance with (Health Insurance Portability and Accountability Act) HIPAA requirement
• Ability to travel throughout the Cook County area

PHYSICAL AND ENVIRONMENTAL DEMANDS

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, Typical Duties are essential job functions.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.

To take advantage of this preference a Veteran must:

• Meet the minimum qualifications for the position.

• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, Are you a Military Veteran?

• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

• A copy of a valid State ID Card or Drivers License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVERS LICENSE AT TIME OF INTERVIEW.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

• Degrees awarded outside of the United States with the exception of those awarded in one of the United States territories and Canada, must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
• Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications, and the successful completion of a physical and pre-employment drug screen.
• CCHHS is strictly prohibited from conditioning, basing, or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.