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Care Coordinator
Job Code: 13075
Location: Lewiston 04240
Department: Adult Case Mgmt Services
FT/PT Status: Full Time
Summary:
Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services.
ESSENTIAL FUNCTIONS:
• Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC]. • Facilitate ongoing collaboration and communication between providers. • Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals. • Links individuals with needed resources and services and regularly ensures services are meeting needs. • Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record. • Completes comprehensive surveys with individuals at intake, discharge and every six months while in care. • Responsible for tracking and administering surveys as well as data entry. • Conducts primary care screening and monitoring processes and procedures. • Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures. • Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services. • Utilize supervisory supports appropriately and participates in all team/program meetings. • Other duties as assigned.
KNOWLEDGE AND SKILLS:
• Demonstrates professionalism and collaboration with others. • Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement. • Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively. • Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention. • Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines. • Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience. • Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients. • Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing. • Intermediate computer skills required
EDUCATION:
Bachelors degree, or MHRT-C certification in lieu of degree