Position Overview
Anderson Health Services is seeking a Care Coordinator / Case Manager to support adolescents with mental health and behavioral health needs, including those with a history of complex trauma. This role focuses on coordinating services, facilitating communication across care teams, and ensuring high-quality, trauma-informed care in a structured treatment environment.
The ideal candidate is organized, relationship-driven, and experienced in youth services, care coordination, and family engagement.
Key Responsibilities
Coordinate and facilitate Child and Family Team (CFT) meetings
Lead development and implementation of individualized service plans (ISPs)
Provide case management and care coordination for youth and families
Build strong relationships with clients, families, and multidisciplinary teams
Support identification of needs, goals, and outcomes using a person-centered approach
Engage and incorporate natural supports and community resources
Promote youth and family ownership of the Wraparound process
Identify strengths and integrate them into treatment planning
Address barriers to participation and implement solutions
Maintain accurate clinical documentation, progress notes, and reports
Ensure compliance with HIPAA, confidentiality, and regulatory standards
Educate families and providers on program services and expectations
Collaborate with clinicians, direct care staff, and supervisors
Support a safe, structured, and therapeutic environment
Qualifications
Bachelor’s degree in Human Services, Social Work, Psychology, or related field (Master’s preferred)
Minimum 2 years of experience in mental health, case management, or youth services
Strong skills in care coordination, treatment planning, and team collaboration
Experience working with adolescents, families, and trauma-informed models preferred
Ability to manage multiple cases in a fast-paced environment
Physical Requirements
Standing, walking, bending, and climbing stairs
Ability to respond to behavioral crises and safety situations
May involve physical intervention when necessary to maintain safety
Ability to work with individuals who may display aggressive or challenging behaviors
Additional Requirements
Must be 21 years or older
Valid North Carolina driver’s license with good driving record
Demonstrates effective emotional regulation and professionalism
Must pass background check and drug screening
Why Join Anderson Health Services
Work in a mission-driven behavioral health organization
Be part of a growing team providing 24/7 mental health support
Gain experience in Wraparound, case management, and youth treatment programs
Make a direct impact on youth and families in your community
Apply Today
If you’re passionate about helping youth and families succeed and have experience in mental health, care coordination, or case management, we encourage you to apply.
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