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Care Coordinator
Job Code:13382 Location:Sanford 04073 Department:Adult Case Mgmt Services FT/PT Status:Full Time Summary:
Sweetsers Certified Community Behavorial Health Clinic (CCBHC) in Sanford is searching for a Care Coordinator!
Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services.
ESSENTIAL FUNCTIONS:
- Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC].
- Facilitate ongoing collaboration and communication between providers.
- Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals.
- Links individuals with needed resources and services and regularly ensures services are meeting needs.
- Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record.
- Completes comprehensive surveys with individuals at intake, discharge and every six months while in care.
- Responsible for tracking and administering surveys as well as data entry.
- Conducts primary care screening and monitoring processes and procedures. Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures.
- Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services.
- Utilize supervisory supports appropriately and participates in all team/program meetings.
- Other duties as assigned.
KNOWLEDGE AND SKILLS:
- Demonstrates professionalism and collaboration with others.
- Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement.
- Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively.
- Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention.
- Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines.
- Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience.
- Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients.
- Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing.
- Intermediate computer skills required.
- Patient facing position - mental health experience 1-2 years preferred.
EDUCATION:
Bachelors Required
Comprehensive Benefits Package Includes:
- Medical/dental/vision insurance and HSA/FSA options with generous employer contributions
- Employer-paid life insurance and disability coverage
- Employee Assistance Program (EAP) for employees and household members
- 403(b) retirement plan with employer match
- Generous paid time off, paid holidays, and float day
- Paid Family and Medical Leave
- Employee discount program
- Milage reimbursement, applicable incentive and differential pay programs
- Eligibility for annual increases and referral bonuses
- Tuition reimbursement and educational partnership discounts
- 30% tuition discount for UNEs Online Graduate Programs
- Public Service Loan Forgiveness (PSLF) Program
- Free professional development and training opportunities through the Sweetser Training Institute