Care Coordinator- Soft Landing Program

The Care Coordinator:

• Works within the Soft Landing Program at the Reading Hospital.
• Possess thorough knowledge of substance use disorder, case management theory, motivational interviewing, child development and medication assisted treatment as well other available treatment options and maternal health needs.
• Provides care coordination services to assigned program participants.
• Builds supportive appropriate relationships with program participants.
• Works collaboratively with medical providers and community resources.
• Sets clear healthy limits and professional boundaries between coordinator and patient.
• Commutes to patients as needed and works independently to meet patient needs.
• Takes part in ongoing data collection and quality improvement measures.

What is the Soft Landing Program?

The Soft Landing Program at Reading Hospital provides support to pregnant and postpartum women struggling with substance use. The program serves those who are currently using substances, those in recovery, and individuals that are utilizing Medication-Assisted Treatment. The program provides patients with care coordination, therapy, medical care referrals, recovery and mental health resources, pregnancy and parenting support, and assistance applying for resources such as food assistance and housing.

#READ #LI-AH1

Education Requirements

• 4 year Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree

Experience

• Social Service experience
• Bilingual (English/Spanish) candidates are preferred 

Certification and Licensure

• Current Valid Driver's License

Required Skills

• Collaborative Skills
• Computer Skills to include use and navigation
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Listening Skills
• Microsoft Office Applications
• Multitasking
• Organizational Skills
• Prepare & Give Presentations
• Problem Solving Skills
• Relationship-Building Skills

WHY READING HOSPITAL?

• Generous time off, educational assistance, and comprehensive benefits
• Free parking, accessible by bus, and varying shift options that optimize work/life balance
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
• Friendly, close-knit environment that celebrates diversity and supports career growth through internal transfer programs 

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.