Billing, Communication Skills, Detail Oriented, Establish Priorities, Healthcare, Healthcare Management, Interpersonal Skills, Laboratory, Medical Billing, Medical Treatment, Multitasking, Organizational Skills, Problem Solving Skills, Provider Relations, Urgent Care
About the role
As a Care Coordinator, you'll act as a central point of contact, coordinating various aspects of our members' healthcare needs and fostering strong relationships with providers. If you thrive in a fast-paced environment, possess excellent communication skills, and are committed to making a tangible difference in people's lives, we encourage you to apply!
What you'll do
Member Care Coordination
- Coordinate in-person and urgent care appointments.
- Arrange lab work, imaging, and other necessary healthcare services.
- Assist members with navigating their Planstin and Primestin membership benefits.
- Manage healthcare referrals and coordinate follow-up care.
- Help members find the right healthcare resources and appropriate providers for virtual care, specialties, labs, and specific needs, even for those outside of St. George, Utah.
- Collaborate with members and providers to collect necessary billing codes for surgeries and major medical procedures, coordinating with our claims team for review and processing.
Qualifications
- A strong understanding of healthcare coordination principles.
- Excellent communication and interpersonal skills, with the ability to empathetically interact with members and providers.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- A proactive and problem-solving mindset.
- Experience with healthcare billing and provider relations is a plus.
- This position requires a proactive individual who is dedicated to enhancing the patient experience through effective coordination of care.
Planstin's Employee Benefits:
- 12 paid holidays plus 3 weeks of paid time off to balance work and life.
- Comprehensive insurance coverage including health, dental, vision, and accident plans tailored for your well-being.
- Free membership for you and your dependents to Primestin Care Clinic.
- Invest in your future with a 401k plan backed by a solid 4% match from us.
- Free snacks and monthly lunches available onsite.