Comprehensive benefits including health, dental, vision, and retirement plan
Generous paid time off and holidays
Career growth with one in three positions filled internally through promotions
Extensive training in Wraparound care, crisis planning, and youth behavioral health
A collaborative and mission-driven environment
Recognition as both a Certified Great Place to Work and one of Massachusetts’ Top 10 Employers
As a Care Coordinator II, you’ll use your clinical expertise to conduct assessments, facilitate care planning, and guide a multidisciplinary team in providing intensive supports to youth and families. You’ll play a central role in helping families access services, build stability, and achieve their goals.
Conduct initial and updated assessments, including CANS, CRAFFT, diagnostic assessments, and Serious Emotional Disturbance (SED) determinations
Convene and facilitate Care Planning Team (CPT) meetings to develop and update Individualized Care Plans (ICPs)
Work directly with youth and families to identify strengths, needs, and strategies for meeting their goals
Ensure Risk Management/Safety Plans are completed, reviewed, and updated as needed
Collaborate with state agencies, schools, primary care, and community providers
Coordinate services and ensure access to medically necessary supports
Prepare youth and families for transitions when goals are met and progress is sustained
Monitor caseload expectations, documentation, and service delivery to program standards
Master’s degree in a Human Services-related field required (license-eligible)
CANS-MA certification required (or ability to obtain upon hire)
At least 3 years of experience providing behavioral health services to children, adolescents, and families
Knowledge of Serious Emotional Disturbance (SED) and child/adolescent treatment techniques
Strong facilitation, crisis planning, and collaboration skills
Experience with Wraparound programs or home-based services preferred
Familiarity with child-serving systems and community resources
Comfortable with documentation systems, word processing, and email
Valid Massachusetts driver’s license and reliable transportation required
Since 1938, BHN has been dedicated to delivering high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and respect that we extend to the individuals and families we serve.
If you’re ready to bring your clinical expertise to a role where you can make a meaningful difference for youth and families, we’d love to hear from you! You can send your resume to
Jennifer.Cuffy-Ramos@bhninc.org
Or Click “Apply for Job” below or visit www.bhnworks.org to apply today.