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CARE DELIVERY MANAGER - RN

Phaxis

Bronx, NY

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JOB DETAILS
SALARY
$67–$70 Per Hour
SKILLS
Acute Care, Certified Case Manager (CCM), Clinical Study Publications, Coaching, Critical Care, Customer Support/Service, Delivery Management, Documentation, Health Plan, Healthcare, Home Care, Hospital, Infection Control, Leadership, Long-Term Care, Maintain Compliance, Nursing, Nursing Credentials, Nursing Home, Onboarding, Operational Support, Patient Care, People Management, Performance Analysis, Performance Reviews, Registered Nurse (RN), Regulations, Rehabilitation Nursing, Service Delivery, Time Management
LOCATION
Bronx, NY
POSTED
1 day ago
Job Description

Care Delivery Manager (RN) -Managed Long-Term Care (MLTC)
Location: New York, NY
Pay Rate: $67.00 - $70.00/hour
Schedule: Monday - Friday, 8: 30 AM - 5: 00 PM (1-hour lunch)
Contract: Temporary opportunity to permanent

We are seeking an experienced Care Delivery Manager (RN) with Managed Long-Term Care (MLTC) experience to oversee care management operations and support the delivery of high-quality, member-centered healthcare services. This leadership role is responsible for supervising clinical staff, ensuring regulatory compliance, coordinating interdisciplinary care, and improving outcomes for a frail and elderly population.
Key Responsibilities
  • Oversee the development and execution of individualized care plans.
  • Facilitate Interdisciplinary Team (IDT) meetings, Service Delivery Requests (SDRs), and related care coordination activities.
  • Provide leadership and support to care management staff while ensuring appropriate staffing coverage.
  • Review clinical documentation, assessments, care plans, and participant charts for quality and compliance.
  • Collaborate with clinicians to ensure accurate UAS assessments and care planning.
  • Manage participant transitions across healthcare settings, including hospitals, rehabilitation facilities, nursing homes, and home care.
  • Investigate incidents, grievances, and complaints while ensuring timely documentation and resolution.
  • Monitor care management activities and member outcomes to ensure effective service delivery.
  • Participate in staff onboarding, coaching, performance evaluations, and professional development.
  • Ensure compliance with all federal, state, organizational, and PACE regulations.
  • Serve as Director of Patient Services (DPS) for the LHCSA when assigned.
  • Participate as an active member of the Interdisciplinary Team (IDT).
Qualifications
  • Active, unrestricted New York State Registered Nurse (RN) license required.
  • Graduate of an accredited Nursing Program.
  • BSN preferred.
  • Completion of NYSED-approved Infection Control coursework required.
  • Minimum 2 years of management or administrative nursing experience in CHHA, LHCSA, acute care, medical-surgical, critical care, nursing home, or related healthcare settings.
  • Minimum 1 year of experience working with a frail or elderly population.
  • Prior supervisory experience required.
  • Strong customer service and leadership skills.
  • Managed Long-Term Care (MLTC) experience strongly required.
  • Case Management Certification preferred within two years of hire.
Why Apply?
  • Competitive pay rate of $67-$70/hour
  • Opportunity to join a mission-driven healthcare organization
  • Leadership role with growth potential
  • Temp-to-perm opportunity based on performance

To apply, please send your resume to mfesinstine@phaxis.Com

Meet Your Recruiter

Kimberlee Samuel

About the Company

P

Phaxis

We stand for PERSEVERANCE, as we refuse to quit when the journey gets tough. Your gold is our mission, and we search day and night to find it.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
https://phaxis.com/

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