Care Logistics Manager

Home Helpers
  • Coeur d'Alene, Idaho
    11 days ago

    Job Description

    Responsive recruiter
    Benefits:
    • Paid time off
    • Training & development
    • Bonus based on performance
    Home Helpers is looking to hire an outgoing individual as our Care Logistics Manager to accommodate growth in our company. This position will be the primary point of contact for our caregivers and our clients. This position will serve our Pocatello and Idaho Falls service areas.
    This role is instrumental in the success of our company and we are committed to using a modern approach while providing the highest quality of care services in the communities we serve.
    Bonus Opportunities Available!
    Job Duties include but are not limited to:
    Understand and adhere to established Home Helpers care policies and
    procedures
    Schedule client appointments/visits according to Service Plan/Care Plans and
    staff availability
    Enter scheduling data, create and release weekly schedule for all assigned
    Caregivers (including call-outs, vacation coverage, etc.)
    Maintain call-in, retention and staff and client statistic reports
    Adhere to all HIPAA regulations
    Ability to manage a high volume of incoming calls, while placing several
    outgoing calls to staff open client shifts, on a timely basis.
    EDUCATION/EXPERIENCE
    High school diploma or general education degree (GED); or one (1) to two (2)
    years’ related experience and/or training; or equivalent combination of
    education and experience
    Proficiency with Microsoft Suite and or Google Suite and scheduling software
    Working knowledge of basic medical terminology
    Ideal Candidate:
    Must possess an extreme sense of urgency, be dependable and reliable.
    Demonstrates competency, organization, attention to detail, flexibility and
    cooperation in performing all job responsibilities.
    Must be able to multi-task in a fast-paced office environment.
    Must have excellent written and oral communication skills in person, on the
    phone, text and email.
    Have a current DL with auto insurance
    Compensation: $50,000.00 per year




    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.

    Numbers & Facts

    LocationCoeur d'Alene, Idaho
    Websitehttps://www.homehelpershomecare.com/

    Skills

    • Activities of Daily Living (ADLs)unmatched
    • Calendar Managementunmatched
    • Call Volumeunmatched
    • Communication Skillsunmatched
    • Cook Dishesunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Employee Retentionunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Health Planunmatched
    • Home Careunmatched
    • Housekeeping/Cleaningunmatched
    • Logistics Managementunmatched
    • Medical Terminologyunmatched
    • Multitaskingunmatched
    • Presentation/Verbal Skillsunmatched
    • QoS (Quality of Service)unmatched
    • Quality of Careunmatched
    • Regulationsunmatched
    • Statistical Reportsunmatched
    • Telehealthunmatched
    • Time Managementunmatched
    • Trademarksunmatched
    • Training/Teachingunmatched
    • Writing Skillsunmatched

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