Care Manager I

 Job Description:

• This position is remote, but the candidate needs to be in Nebraska.

Day to Day Responsibilities:

• Conducting outbound calls to members to educate them on needed services and assist with overcoming barriers to care.
• Scheduling appointments with provider offices or connecting members with appropriate resources when needed.
• Accurately documenting all outreach attempts, member interactions, outcomes, and follow-up activities within the case management platform.
• Maintaining confidentiality and compliance with HIPAA and organizational policies.
• Collaborating with care management, provider, and quality teams to help improve member engagement and close gaps in care.

Must Have Requirements:

• 5+ years of social work experience.

Required Licensure/Certification:

• Clinical Social Workers (ex. LCSW, LISCW) or Professional Counselors/Licensed Mental Health Counselors (ex. LPC/LPCC, LMHC) or Marriage and Family Therapists (LMFT) or Certified Alcohol and Drug Counselor (CADC) or Substance Use Disorder Professional (SUDP). Must be Certified to practice in Nebraska.