Care Plan Coordinator - Social Service Technician 3 - Residential

ALBANY AREA COMMUNITY SERVICE BOARD

JOB DESCRIPTION

• ORGANIZATIONAL RELATIONSHIPS

Position Title: Residential Care Plan Coordinator

Position Number: Date:

Employee: Work Unit: Primus County: Dougherty

Immediate Supervisor''''s Title: Residential Care Coordinator

B. QUALIFICATIONS

Minimum Education: Bachelor''''s degree in a behavioral health or Intellectual and Developmental Disabilities field or equivalent in experience and training.

Minimum Experience: Four years'''' experience in the behavioral health field or Intellectual and Developmental Disabilities with at least one-year supervisory experience required for staff with bachelor''''s degree. Two years'''' experience required for staff with master''''s degree.

• Qualifications for a Developmental Disabilities Professional is preferred.
• Strong organizational and communication skills required.
• Experience in shift scheduling preferred.
• Experience in accounting/bookkeeping procedures preferred.
• Valid Georgia Drivers'''' License required.
• EQUIPMENT THAT REQUIRES SAFE AND EFFECTIVE USE:

(Include emergency equipment, treatment equipment and high-risk equipment)

Computer, printer, calculator, fax machine, telephone, copy machine, 15 passenger van, fire extinguisher, wheelchairs and other consumer adaptive equipment, ability to lift a minimum of fifty (50) pounds.

D BLOODBORNE PATHOGEN CATEGORY (check one)

____ Employee routinely performs tasks that involve exposure to blood or other

potentially infectious material as part of their assigned duties (Category I).

_X Employee performs assigned tasks, which do not involve exposure to blood

or other potentially infectious material BUT may require performing unplanned category I tasks (Category II).

____ Employee performs assigned tasks, which involve no exposure to blood or other

potentially infectious material AND performance of category I tasks are not a

condition of employment (Category III).

E. MANDATORY TRAINING CATEGORY (Check One)

Administrative _X_Direct Care __Medical

• PERFORMANCE IMPROVEMENT

The Albany Area Community Service Board goal is to continually improve the delivery of service by improvement of consumer outcomes and satisfaction. All employees have a role in performance improvement and are expected to interact collaboratively with co-workers, and other contacts to provide consistent, high-quality, consumer focused services.

G. AGE RELATED AND SPECIAL NEEDS OF POPULATION SERVED

Work requires the knowledge and skills necessary to provide direct consumer services appropriate to Developmental Disabilities whose ages range from 18 to retirement.

Staff should be able to:

a. Demonstrate knowledge and skill in non-violent crisis intervention techniques.

b. Display knowledge of agency, community, and institutional resources and referral processes.

c. Assist consumers and staff in appropriate goal setting and implementation of the treatment plan; display knowledge of discharge planning

d. Display knowledge of HFR, Regional Board, CARF, and AACSB compliance requirements.

H. ASSIGNED DUTIES

DESCRIPTION OF WORK DUTIES AND RESPONSIBILITIES: The agency expects employees to perform their work in a competent and efficient manner. Working as part of a team, the Residential Care Coordinator will be responsible for monitoring person-centered program plans for individuals living in residential settings and will train employees to properly implement the plans. Ensure the plans meet the physical, social and developmental needs of each person and there is a plan to protect each person''''s health, dignity, safety, comfort, well-being, civil, human and legal rights.

Under limited supervision, Residential Care Plan Coordinator ensures organization and operation of services to individuals with Intellectual/Developmental Disabilities in group home and supported living settings in accordance with agency policies and procedure. The primary work location is CEM Blakely; however, per need of the service, work may occur in the residence or community.

The Residential Care Plan Coordinator provides direct support to individuals, supervisors support staff, and supports Managers in day-to-day oversight of home operations.

INDIVIDUAL SUPPORT:

• Act as liaison, advocate and coordinator for individual''''s involvement in support groups, self-advocacy, vocational programming, transportation services, integrated community activities, recreation and learning independent living skills.
• Foster open and supportive communication with individuals served, families and agency stakeholders and other community agencies.
• Oversee individual medical, medication and health issues.
• Provide and ensure communication of medical and health issues to staff, agency nurses, families, etc. using appropriate logs when necessary.
• Implement and follow-up on all support services recommendations.

SUPERVISON/TRAINING:

• Monitor staff performance management, including evaluations and developmental plans, disciplinary actions for all assigned Residential Care Plan Coordinators and DD Nursing Staff as scheduled.

• Serve as Developmental Disabilities Professional (DDP) by providing observation and oversight as outlined in ISP/HRST of individuals supported with a minimum of quarterly reviews.

• Provide supervision to Shift Scheduling Specialist for I/DD Residential Services.

• Maintain adequate staffing to ensure efficient and quality services for the maintenance of program needs.

• Maintain an effective direct care/support living work schedule to provide full program coverage and productivity.

• Reviews time and attendance records for monitoring overtime and attendance occurrence.

• Monitors request for leave to distribute requests for time off in fair and equitable manner.

• Ensure work schedules are available and posted in the home.

• Coordinate Residential Care Plan Coordinator Schedule and rotation of emergency call schedules.

• Arrange and schedule trainings for assigned staff.

• Supervise staff training and development through teaching, acting as a role model and guiding staff on how to appropriately work with and interact with individuals served, other staff, families and guardians.

• Work closely with Residential Care Plan Coordinator to monitor residential documentation in each home for compliance including but not limited to : goal documentation, behavior tracking, progress notes, community outing logs, medication administration records.

• Present and implement agency policies and procedures.

• Participate in the interviewing and hiring of new staff.

• Maintain open communication with supervisor of pertinent information including but not limited to staff, scheduling, and budgeting, incident reporting.

• Ensure maintenance of licensing standards.

• Complete Monthly Fire Marshall Duties

• Coordinate Family Support Services for the agency

ACCOUNTABILITY:

• Ensure completion/submission of all required daily, weekly, monthly, quarterly and annual reports as scheduled.
• Routinely review all required reports, logs, mail, requests, etc. as needed, maintaining an organized filing system.
• Assist in coordination of Residential financial procedures in accordance with agency policy and procedures.

OTHER:

• Works collaboratively with other departments to communicate medical, social and behavioral needs of individuals served in a timely manner, as well as, the daily operational needs of the program.
• Demonstrate and foster the characteristics of Integrity, Respect, Teamwork, Professionalism, Accountability and Innovation.
• Perform additional duties or special projects as required by the nature of the position or as requested by supervisor.

Normal hours: Monday through Friday, 8:00 a.m.-5:00 p.m. However, flexibility is required to work various day, evening, night and weekend shifts when needed. May be necessary to participate in emergency call rotation or cover shift if adequate coverage cannot be obtained by direct care staff.