Career Advisor

America Works of New York

Fresno, California

JOB DETAILS
SKILLS
Career Development, Case Management, Communication Skills, Community and Social Services, Contract Requirements, Customer Relations, Data Collection, Data Entry, Develop and Maintain Customers, File Maintenance, Homeless Services, Internal Audit, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Organizational Skills, Project Planning, QoS (Quality of Service), Salesforce.com, Service Delivery, Social Work, Team Player
LOCATION
Fresno, California
POSTED
30+ days ago

Job Title: Career Advisor

Location: Fresno, CA

Compensation: $25 hourly pay for probationary period*, then $54,000 annual salary

Purpose: A socially conscious company is seeking a case manager to provide employment case management services for low-income and underserved job seekers in Fresno, CA. The ideal candidate has case management experience, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping job seekers with discovering their strengths, goal-planning, and taking actionable steps towards career development.

Duties and Responsibilities

  • Conduct intake, eligibility screening, and job readiness assessments with participants receiving CalFresh benefits
  • Conduct community outreach for resources, training, and employment opportunities
  • Confer with clients to discuss their options and goals to develop an Individualized Work Plan
  • Manage a caseload of clients in alignment with program processes and service delivery outcomes
  • Deliver engaging workforce development and job readiness trainings for adult job seekers that relate to real-life scenarios, as needed
  • Oversee, evaluate, and case note clients' performance
  • Ensure appropriate data collection and entry into data system
  • Support monthly and quarterly reporting
  • Maintain client files in accordance with contract requirements. Support internal review/audit process
  • Conduct on-going follow-up with candidates sent on job interviews
  • Meet weekly, quarterly, and annual job placement numbers
  • Establish and maintain strong relationships with current employer partners, including conducting on-site visits (when safe to do so) frequently to ensure quality of service and generate additional job orders
  • Support ongoing special projects or assignments related to the CFET program
  • Read/proof to detect and correct errors in spelling, punctuation, and formatting for required program documents
  • Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment

Desired Qualifications

  • Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
  • One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
  • Experience developing individualized service and/or employment plans for participants preferred
  • Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
  • Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
  • Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
  • Understanding of workforce development, employment services, and adult education a definite plus
  • Strong communication skills, professional demeanor, sound judgment, and strong organizational skills

Benefits

  • Comprehensive Medical, Dental, and Vision Insurance
  • Generous Paid Time Off Package
  • 401K with Employer Matching After 1 Year
  • Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency

*Probationary period will be on temp staffing agency payroll

 

About the Company

A

America Works of New York