Career Services Coordinator

Harbor is seeking a Career Services Coordinator to join the team in Toledo! This role provides coordination to the Career Services department and provides vocational assessment and guidance to clients.

Position is full-time.

Education/Experience/Other Requirements:

• Minimum of bachelor's degree in counseling, social work or closely related behavioral/mental field from an accredited college or university, plus 2 years vocational rehabilitation experience required; providing vocational rehabilitation services (i.e. job development, job coaching) to BVR, ODJFS funding sources. 
• Preference will be given to a candidate licensed in Ohio (LSW or LPC) and/or to those who have experience in vocational rehabilitation with the noted client population.
• Must be proficient and accurate in computer use, including Microsoft Word.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
• Must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance carrier.

Essential Job Competencies/Primary Duties:

1. Exhibits leadership and team building to promote a cooperative atmosphere, which leads to an acceptable/expected level of productivity, efficiency, and effectiveness of team members.
2. Participates in staff meetings, serves on committees as appointed, and is actively involved in continuing education and professional organizations as appropriate.
3. Assists with development and implementation of a program evaluation component; collects, compiles, and interprets data. Submits required reports in a timely and accurate fashion.
4. Works with Vocational and Harbor leadership to ensure success of program(s).
5. Responsible for supervision of Career Services Specialists.
6. Coordinates with HR on Employment Relations matters.
7. Works in partnership and under the guidance of the county Department of Planning and Development.

DOCUMENTATION

1. Responsible for the quality and completeness of the client record.
2. Completes an initial interview, career assessment, and develops and updates an Individualized Employment Plan (IEP) for each client reflecting the client’s goals and support needs.
3. Responsible for accurate and timely documentation including Client Service/Progress Notes, Incident Report forms and any other forms necessary to document services and determine program eligibility.
4. Types documentation in the format appropriate and acceptable to Harbor.
5. In providing services, will fulfill or exceed client contact expectations established by Harbor and document this in case files.

EVALUATION

1. Assesses client “readiness” for employment and formulates appropriate interventions to assist the client in making progress towards setting and achieving their employment goals.
2. Assists the client in identifying his/her interests, skills, and aptitudes to assist in exploring possible vocational choices.
3. Assists the client in gaining information on the effects of employment on entitlements / financial assistance that the client may be receiving (i.e., SSI/SSDI, Medicaid, Medicare, Section 8, Food Stamps) to assist the client in making an informed choice.
4. Evaluates worksite/employee job match and may complete worksite job analysis.
5. Evaluates and revises the IEP according to the client’s responses and needs.
6. Assesses client, employer, partner, and community satisfaction with career services and identifies any additional service needs.

CRISIS PREVENTION/INTERVENTION

1. Follows crisis prevention/intervention and inpatient pre-screening protocols.

ONGOING INTERVENTIONS

1. Assists the client in developing employment opportunities and the skills to choose, obtain, and maintain employment.
2. Provides workshops/classes to groups of job seekers in person and in the community and makes classes available for job seekers to participate virtually using a video platform (e.g., Microsoft Teams, Google Classroom, etc.).
3. Provides support, education (i.e., benefits counseling, advantages of employment) and consultation to clients, families, and/or significant others.
4. Actively develops employment opportunities and assists clients in learning job skills as needed, individually or in groups.
5. Provides referral for support services as noted in the IEP to maintain the client in the environment of choice and to enhance client and family functioning.
6. Monitors clients to support in achieving goals as identified on IEP, maintaining employment, and establishing positive work history.
7. Works well with partner agencies at OMJ, attends OMJ meetings, and professionally represents Harbor and OMJ.
8. Responsive to client needs, demonstrating excellent communication and responsiveness to OMJ partner agencies, referral sources, employers, staff, supervisors, and clients.
9. Performs community outreach for recruitment, client engagement, and necessary support services.
10. Provides coaching and mentoring assistance as needed to maintain and retain employment.
11. Carries and utilizes a cell phone for business related communication with supervisor and other staff.

COLLABORATION

1. Assists the client and family in increasing social support skills and networks.
2. Coordinates evaluations and assessments by internal and/or external providers.
3. Coordinates and monitors all services identified in the IEP.

SPECIAL WORK CONDITIONS

1. Maintains current and valid Ohio or Michigan driver’s license, a safe driving record, a mechanically safe vehicle, adequate auto insurance, and complies with Harbor’s transportation policy and procedures.
2. Keeps current with trends and developments related to essential job competencies and demonstrates continued growth.
3. Provides help gaining access to essential community resources and linking with appropriate vocational resources (BVR, ODJFS, BWC, etc.).

About Harbor: 

• A leading provider of mental health and substance use treatment for over 100 years.
• 350+ clinical staff serving over 24,000 clients annually across multiple locations and within the community.
• Services include counseling, medication management, primary care, psychological testing, case management, substance use treatment, residential services, vocational programs, and more!

Why Work for Harbor?

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Opportunity to make a difference in your community