Caregiver/ Office Assistant

Caregiver/Office Assistant

Full-Time/Part-Time, Primarily In-Office — Office Coordinator & Scheduler Support, with Fill-In Caregiving as Needed

Reports To: Office Coordinator / Business Operations

Location: Senior Helpers of Waxhaw & Monroe — serving Union, Cabarrus, Stanly, and Rowan counties

Employment Type: Full-Time/Part-Time

Senior Helpers of Waxhaw & Monroe is seeking a credentialed caregiver (HHA, PCA, or CNA) who is also organized, dependable, and comfortable in an office setting. This is primarily an in-office role supporting our Office Coordinator and Scheduler, with occasional fill-in caregiving when a shift can't otherwise be covered or a caregiver cancels last minute. We use a selective hiring process to ensure we bring on only the most skilled, reliable, and compassionate professionals.

Key Responsibilities

Office Coordinator & Scheduler Support (Primary Focus)

• Support day-to-day office operations, phone coverage, and client/caregiver documentation.
• Maintain organized files (Care Plan binders, Welcome Packets, employment paperwork) and input records into home care software.
• Support caregiver scheduling, availability tracking, and coverage of missed shifts.
• Assist with recruiting tasks (job postings, ATS updates, new hire files) as needed.
• Provide office coverage during the Office Coordinator's or Scheduler's absence.

Fill-In Caregiving (As Needed / Last-Minute Coverage Only)

• Step in only when a shift can't otherwise be covered or a caregiver cancels last minute.
• Assist with activities of daily living, companionship, and following the client's care plan.
• Document visit notes and communicate any client changes to the office.

Qualifications

• Active HHA, PCA, or CNA credential and prior caregiving experience required.
• Office administration or scheduling experience preferred.
• Organized, dependable, and comfortable shifting between office duties and hands-on care.
• Reliable transportation; must pass background and drug screenings.

Benefits

• Competitive pay: $16/hr paid biweekly.
• Scheduling: Predictable full-time, in-office schedule with ongoing training and development.
• Injury Protection: 100% company-paid accident insurance for all full-time staff once eligible.

Hiring Steps

• Phone/Zoom Interview In-Person Skills Assessment with RN In-Person Orientation and Onboarding

Why Work With Senior Helpers of Waxhaw–Monroe?

• Great Place to Work® Certified, with a mission-driven culture of compassion, respect, and quality care.

About Senior Helpers

Senior Helpers of Waxhaw–Monroe is an independently owned and operated franchise of Senior Helpers®, a national leader in in-home senior care since 2005.

Equal Opportunity Employer

We are an equal opportunity employer and do not discriminate based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.