Caregiver Program Specialist - Non-Merit

Caregiver Program Specialist - Non-Merit

Salary

$22.29 - $32.40 Hourly

Location

Towson, MD

Job Type

NON-MERIT

Job Number

004.490 8-2026

Department

AGING

Opening Date

08/06/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Regular Schedule: 28 hours per week.

This position is supported by grant funding and will remain active as long as funds are available.

A vacancy exists in the Community Services, Caregivers Program, Department of Aging.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

The Baltimore County Department of Aging Caregivers Program supports and educates family caregivers of older adults and older adults with primary care of children under 18 and those 18-59 with disabilities. This position will primarily provide consultations to caregivers but also lead support groups and be a part of outreach in the community with table support.

Examples of Duties:

• Provides telephone consultation and completes intakes
• Provides assessment, information and referral in person and by telephone
• Writes letters based on the consultation, sends to caregiver and uploads them to Wellsky
• Helps with application for stipend process
• Co-facilitates Caregiver Resource Sessions virtually and in person
• Leads or co-leads monthly support group for caregivers
• Participates in special projects and new initiatives
• Records monthly client and outreach statistics
• Assists with the implementation of caregiver conferences and Expo
• Prepares and vends table at outreach events

Experience, Knowledge:

• Experience in interpreting and disseminating resource information.
• Knowledge of resources for older adults and/or individuals with disabilities.
• Experience working directly with the older adults and/or persons with disabilities.
• Knowledge of caregiving whether personal or professional.
• Experience delivering presentations, in-person and on virtual platforms.

Skill, Knowledge and Abilities:

• Strong computer skills and proficiency with Windows 10/11, MS Word, Excel
• Database management
• Experience with meeting platforms; Webex, Zoom or Teams
• Email and Internet-search proficiency
• Laptop: knowledge of set up, trouble shooting and usage of equipment
• Communication skills: polite customer service over the phone and in person
• Writing Skills: creating business letters, writing brief articles, documenting client contact
• Effective time management and organizational skills
• Knowledge of available resources for older adults and caregiving families
• Ability to provide presentations on a virtual platform
• Effective presentation skills to large groups
• Ability to work an occasional Saturday and some evenings

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position.)

Qualifications

Required Qualifications

Graduation from an accredited college or university with an associate in arts (AA) degree in Communications Studies, Social Science, Gerontology, Behavioral Science, Human Services or related field.

plus

at least one year of experience providing consultations or working directly with the public in human services or community program setting.

Relevant experience working with caregivers, older adults, or community service programs may be substituted on a year-for-year basis for up to two years of the required education

Licenses and Certificates

Possession of a valid drivers license equivalent to a noncommercial, class C Maryland drivers license is required at the time of appointment.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicants major field of study. Copies and unofficial transcripts are acceptable.

Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to

ATTN: Community Services- Caregiver Program Specialist

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You MUST attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions

This position is essentially sedentary with occasional walking, lifting, carrying materials or other restricted physical activities. The position requires traveling between work sites.

Medical Examination and Employment Background Investigation

Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

01

The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History/Experience section of this application. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.

• I have read and acknowledge the above instructions.

02

Failure to complete all fields of the "Work Experience/History" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time. I have read and understand the above statement.

• Yes
• No

03

Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government? Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore Countys court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.

• Yes
• No

04

Select the type of drivers license you currently hold. Be sure you have provided your drivers license number, class and state in the previous section of this application.

• Commercial Drivers License equivalent to commercial, Class A Maryland Drivers License.
• Commercial Drivers License equivalent to commercial, Class B Maryland Drivers License.
• Commercial Drivers License equivalent to a Commercial Class C Maryland Drivers License with a Passenger Endorsement.
• Non-Commercial Drivers License equivalent to a non-commercial, Class C Maryland Drivers License.
• Provisional Non-Commercial Drivers License equivalent to a Provisional Non-Commercial, Class C Maryland Drivers License.
• Drivers License Learners Permit
• I do not have a drivers license.

05

Choose the option that best describes your education and experience.

• Graduation from an accredited college or university with a bachelors degree in communication studies, social science, gerontology or behavioral science.
• Graduation from an accredited college or university with an Associate in Arts degree in communication studies, social science or behavioral science, and at least one (1) year of experience providing presentations and community outreach.
• High School Diploma and three (3) years experience providing presentations and community outreach.
• I do not have any of the combinations of education and experience.

06

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose "I do not have any of the combinations of education and experience" in the previous question, respond by entering N/A to this question.

07

Select the type(s) of experience and knowledge you possess. Check all that apply.

• Interpreting resource information.
• Disseminating resource information.
• Creating presentations.
• Delivering presentations.
• Knowledge of resources for the elderly and/or individuals with disabilities.
• Working directly with the elderly and/or persons with disabilities.
• Completing assessments in person and/or by telephone.
• Knowledge of resources for older adults and caregiving families.
• I do not have any of these type(s) of experience and knowledge.

08

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose " I do not have any of these type(s) of experience and knowledge." in the previous question, respond by entering N/A to this question.

09

Select the type(s) of skill sets you have. Check all that apply.

• Microsoft Windows
• MS Word Windows
• Microsoft PowerPoint
• Microsoft Publisher
• Competent in laptop and projector set up, troubleshooting and usage.
• Proficient writing skills, for example business letters, newsletter articles.
• Customer service over the phone and in person.
• Effective time management and organizational skills.
• Effective presentation skills to large groups.
• Using email and doing internet searches.
• I do not have any of these type(s) of skills.

10

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose "I do not have any of these type(s) of skills" in the previous question, respond by entering N/A to this question.

11

Are you willing to work in a position that requires travel between work sites using your personal transportation? A mileage allowance, set by Baltimore County Policy, shall be paid to County employees who use their privately-owned vehicles for official County travel necessary to carry out the required or authorized duties of their positions. Are you willing and able to accept this condition of employment?

• Yes
• No

Required Question

Employer Baltimore County

Address 308 Allegheny Avenue

Towson, Maryland, 21204

Phone 410-887-3135

Website http://www.baltimorecountymd.gov