Cargo Operations Officer

General Information

Ref #

236339

Location

USA-Houston

Job family

Cargo & Airport Operations

• Closing Date: 2026-09-26

Description

With an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world. As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Operations Team in Houston, TX as a Cargo Operations Officer.

The role includes:

• Monitor smooth cargo operations at the station through close coordination with the GHA's and staff within the station/region.
• Continuously monitor and develop adherence to regulations as outlined by local authorities and regulatory bodies.
• Ensure strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation costs involved.
• Maintain on time performance or aircraft operations and ensure no delays occur due to ground operations, throughout the delegate station/region.
• Ensure smooth interface from Sales/GSA to GHA including booking priorities, clear FBL instruction and priorities are given to GHAs, special cargo is handled correctly and pre-alerts sent.
• Coordinate with customer service/ cargo claims department at Head Office and forward all necessary claim documents, handle discrepancies and all administrative issues related to the station/ region.
• Ensure all safety and security incidents are thoroughly investigated through to root cause analysis and reported within defined timeframes.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible

Qualification

• Minimum of High School Qualification with at least 4 years of job related experience within air freight industry
• Previous supervisory experience as well as the ability to delegate, set clear directions, motivate staff and foster team work
• Good knowledge of warehouse and ramp handling, Dangerous Goods regulations, live animal regulations, IATA and perishable cargo handling
• Load control and previous experience with loading of freighter aircraft

The applicant must be legally authorized to work in the United States. Verification of employment will be required at the time of hire. The company will not sponsor applicants for work visas.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=236339