Cargo Screening Supervisor

Covenant Aviation Security (CAS) is seeking a Cargo Screening Supervisor to lead cargo screening operations supporting Lufthansa Cargo (LCAG) at Chicago O'Hare International Airport (ORD). This role serves as the on-site operational leader responsible for supervising screening personnel, ensuring regulatory compliance, maintaining quality assurance standards, and supporting customer requirements. The Cargo Screening Supervisor plays a critical role in safeguarding the air cargo supply chain through effective leadership, training, oversight, and continuous adherence to TSA, airport authority, customer, and company security requirements.

Company History

Founded in 2002, Covenant Aviation Security (CAS) was established to provide a higher standard of transportation security following the events of September 11, 2001. CAS pioneered a customer-focused security model built on a highly trained, professional workforce supported by competitive wages, benefits, and ongoing development.
Today, CAS is the largest private contractor providing Screening Partnership Program (SPP) services to the Transportation Security Administration (TSA) and an industry leader in aviation security solutions. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States.

Employment Compensation & Benefits

Covenant Aviation Security offers a competitive compensation package, with a starting hourly rate of $28.00 per hour.

In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

• Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment)
• 401(k) Retirement Plan with Company Matching Contributions
• Paid Time Off (PTO)
• Company-Paid Life Insurance
• Voluntary Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA)
• Company-Furnished Uniforms (where applicable)
• Paid Training and Professional Development Opportunities

Benefits are subject to eligibility requirements and plan provisions and may be modified at the Company's discretion.

Essential Functions

• Perform cargo screening duties utilizing TSA-approved screening methods, including X-ray, Explosive Trace Detection (ETD), physical inspections, and other approved screening technologies.
• Supervise, train, schedule, and provide day-to-day leadership to assigned cargo screening personnel.
• Ensure compliance with TSA regulations, LCAG security programs, airport authority requirements, and CAS policies and procedures.
• Conduct quality assurance reviews and operational audits of screening activities.
• Maintain screening logs, compliance records, training records, maintenance records, and other required documentation. 
  
• Enter and maintain compliance data within customer and company computer systems.
• Assist with initial, recurrent, and on-the-job training for screening personnel.
• Ensure all screening personnel remain properly trained, certified, and qualified.
• Communicate operational issues, security concerns, and regulatory updates to staff and management.
• Serve as the primary liaison between CAS, customer representatives, airport authorities, and TSA inspectors.
• Conduct performance coaching, corrective action, and disciplinary processes as necessary.
• Monitor screening equipment functionality and coordinate required maintenance activities.
• Protect Sensitive Security Information (SSI) in accordance with federal regulations.
• Prepare reports and documentation as required by CAS, LCAG, TSA, and airport authorities.
• Perform additional duties as assigned.   

Minimum Qualifications

• Must be a United States Citizen in accordance with TSA cargo screening requirements.
• High School Diploma or GED required.
• Minimum two (2) years of cargo screening experience in an airport, air cargo, aviation security, or TSA-regulated environment.
• Previous supervisory, leadership, training, or quality assurance experience required.
• Must possess basic computer skills, including data entry, electronic recordkeeping, and report preparation.
• Must be able to operate cargo screening technology after training.
• Must possess strong written and verbal English communication skills.
• Must be able to successfully complete and maintain all required TSA, LCAG, airport authority, and CAS training and certifications.
• Must be able to pass a Criminal History Records Check (CHRC), Security Threat Assessment (STA), and all required background investigations.
• Must be able to pass pre-employment, random, and post-incident drug screenings.
• Must be able to pass a color vision recognition test.
• Must be able to obtain and maintain all required airport badges, permits, and security credentials.
• Must possess a valid state-issued driver's license or identification card.
• Must have reliable transportation.
• Must be available to work flexible schedules, including weekends, holidays, evenings, overnights, and extended shifts as operationally required.

Preferred Qualifications

• Experience supervising personnel in a TSA-regulated cargo screening environment.
•  Experience conducting quality assurance audits and compliance reviews.
• Experience training or mentoring security personnel.
• Experience utilizing X-ray and Explosive Trace Detection (ETD) equipment. 
  
• Experience working with airline, cargo, airport, or aviation security operations.

Competencies

• Leadership and Team Development 
  
• Regulatory Compliance
• Operational Oversight
• Quality Assurance 
  
• Decision Making 
  
• Communication Skills
• Conflict Resolution
• Training and Coaching
• Attention to Detail
• Customer Service
• Time Management
• Recordkeeping and Documentation
• Computer Proficiency
• Accountability and Integrity

Physical Demands

• Frequently stand, walk, bend, kneel, crouch, reach, lift, and carry items throughout the shift.
• May be required to lift and move cargo weighing up to 50 pounds.
• Must be able to physically inspect cargo, containers, pallets, and freight shipments.
  
• Must be able to distinguish colors and images displayed on screening equipment.
  
• Must be physically, mentally, and emotionally capable of performing all assigned duties.
  
• Must be able to perform duties with or without reasonable accommodation.
• Work is performed in active air cargo facilities, warehouse environments, screening areas, airport operations areas, and exterior cargo locations. 
  
• Exposure to varying temperatures, noise levels, dust, aircraft operations, warehouse equipment, and changing weather conditions. 
  
• May require working indoors and outdoors for extended periods. 
  
• Must be able to work in harsh weather conditions as required by operational needs.

Work Environment

• Work is performed in active air cargo facilities, warehouse environments, screening areas, airport operations areas, and exterior cargo locations.
• Exposure to varying temperatures, noise levels, dust, aircraft operations, warehouse equipment, and changing weather conditions.
• May require working indoors and outdoors for extended periods. 
• Must be able to work in harsh weather conditions as required by operational needs.

EEO Statement

Covenant Aviation Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.