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CargoWise Administrator

Total Quality Logistics

Cincinnati, OH

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JOB DETAILS
SALARY
$74,800–$93,500 Per Year
SKILLS
Acceptance Testing, Accounting, Application Programming Interface (API), Auditing, Automation, Benchmarking, Brokerage, Business Processes, Cargo/Freight, Carrier Quality, Certified Coding Specialist (CCS), Communication Skills, Computer Science, Continuous Improvement, Cross-Functional, Data Quality, Design Document, Electronic Data Interchange (EDI), Engineering, Financial Operations, Freight Forwarding, Identify Issues, Import/Export Compliance, Information Technology & Information Systems, International Operations, Logistics, Maintain Compliance, Microsoft Product Family, Performance Analysis, Power BI, Problem Solving Skills, Process Improvement, Regulatory Compliance, Reporting Dashboards, SQL (Structured Query Language), Sales Support, Security Monitoring, System Migration, System Operations, Systems Administration/Management, Systems Maintenance, Training/Teaching, Truckload Freight, Tuition Reimbursement, User Documentation, Writing Skills, XML (EXtensible Markup Language)
LOCATION
Cincinnati, OH
POSTED
Today
CountryUSAStateOhioCityCincinnatiDescriptions & requirementsAbout the role:As a CargoWise Administrator at TQL, you will be the subject matter expert for our CargoWise One platform, ensuring optimal configuration, security and integration across global operations. This role will focus on system administration, workflow customization and supporting integrations-particularly those enhancing our international space. You will collaborate with IT, operations, and product teams to maintain system integrity, drive automation and support continuous improvement initiatives.What's in it for you:* $74,800 to $93,500 base salary + performance bonuses (based on market benchmarks)* Advancement opportunities with structured career paths* A culture of continuous education and technical training* Hybrid work environment with remote flexibility* Comprehensive benefits package* Health, dental, and vision coverage* 401(k) with company match* Perks including employee discounts, tuition reimbursement, and more* Certified Great Place to Work and voted a 2019-2026 Computerworld's Best Places to Work in ITWhat you'll be doing:* Administer and maintain CargoWise One system settings, security profiles and user roles* Configure workflows, dashboards and document packs to align with business processes* Support and troubleshoot integrations between CargoWise and other platforms (e.g., Shipment Management Systems)* Collaborate with internal teams to implement automation and process improvements* Conduct user training and maintain documentation for system processes and updates* Monitor system performance, perform audits and ensure compliance with global standards* Manage incident resolution and escalate critical issues to WiseTech as needed* Participate in testing (UAT/SIT) for new features, integrations and system upgrades, including those introduced via WiseTech* Maintain master data and support data integrity across global operations* Oversee EDI/XML data exchanges with carriers, customers and third-party vendors (integration management).* Partner with Finance and Operations to align system configurations with reporting and compliance needsWhat you need:* Freight Forwarding Expertise* Prior experience with a Freight Forwarder in a CargoWise super admin role, ideally with involvement in integrations, implementations, and system migrations.* CargoWise & Technical Skills* 3+ years of hands-on experience administering and configuring CargoWise One* CargoWise certifications (CCO, CCS, or CCP) highly desirable* Familiarity with SQL and API-based integrations (eAdaptor/eHub experience preferred); Microsoft Power BI knowledge is a bonus* Engineering experience beyond administration is a plus* Operational Knowledge* Deep understanding of forwarding operations, including import/export processes and compliance requirements, with the ability to bridge technical system administration and operational workflows.* Process & Customization* Experience with workflow design, document templates, and security management.* Education* Bachelor's degree in information systems, computer science, logistics, or related field.* Soft Skills* Excellent problem-solving ability, strong communication skills for training and stakeholder collaboration, and proven success managing cross-functional projectsWhere you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.About UsTotal Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com*

About the Company

T

Total Quality Logistics

Look around. Virtually everything you use, wear, and eat has made its way to you thanks to the transportation industry - and specifically, truckload transportation. TQL provides the expertise, strategy, and solutions to get raw materials and finished products where they need to be 24/7/365.

We are a nationally recognized, proven leader in transportation logistics. We connect consumer product and industrial goods shippers with truck operators who transport their freight to market destinations across North America. Our 2,000-member workforce identifies the right trucks for particular freight loads, negotiates rates, and ensures on-time delivery. Our insistence on honest, straightforward communications minimizes missed shipments, delays, and product shortages on store shelves.

Our Clients
In 2011, we worked with more than 7,000 customers and 50,000 carriers across North America to move more than 500,000 loads. We moved approximately 3,500 different types of commodities including fresh fruits and vegetables, packaged foods and beverages, meat and poultry, machinery and equipment, and much more. We are recognized experts in moving time-sensitive products, temperature controlled shipments, and cross-border moves.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1997
WEBSITE
http://www.tql.com/

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