Carrier Governance Service Analyst

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Hi, we’re HUB. We are proud to be ranked among the world’s largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization. 

Who is the Carrier Governance Team?

The Carrier Governance Team is responsible for security, controls, and oversight across Hub’s carrier and broker relationships. The team helps protect the organization by ensuring the right processes, access, and controls are in place, while also supporting the Accounting Center with carrier-related needs. This includes improving how teams work with carriers, resolving issues when they arise, and strengthening overall consistency and compliance.

About the Role:

Are you someone who loves bringing order to complexity, connecting the dots, and turning ideas into action? As a Carrier Governance Service Analyst, you'll support a variety of initiatives across our Carrier Governance team, helping bring new ideas to life from design through implementation. This role is perfect for someone who is organized, detail-oriented, curious, and enjoys research, problem-solving, and process development while making a meaningful impact across the business.

What You Will Do:

• Contribute to a variety of segments across the Carrier Governance department, including Access Management, Complex Research, and other governance-focused functions.
• Assist with the design, analysis, and implementation of new processes, programs, and initiatives.
• Research and investigate complex issues, gathering information and insights to support business decisions.
• Partner with leaders and teammates to identify opportunities for process improvement and operational effectiveness.
• Document processes, controls, and governance requirements to support consistency and compliance.
• Help strengthen carrier relationships through governance, oversight, and continuous improvement efforts.
• Provide coverage across team segments as needed and support special projects and business initiatives.

What You Will Bring:

• Experience in a service, operations, accounting, governance, or controls-related environment preferred.
• Bachelor's degree in Business, Communications, Finance, Information Systems, or a related field is a plus.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow through on commitments.
• A curious mindset with a passion for researching, analyzing information, and connecting the dots to solve problems.
• Confidence navigating ambiguity, exercising sound judgment, and helping move work forward.
• Strong communication and collaboration skills, with the ability to build effective partnerships across teams and levels of leadership.
• A proactive, service-focused approach and a desire to contribute to meaningful work that supports the team's goals and carrier relationships.

Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado, California and Washington states: The expected hourly range for this position is $25.00 to $30.50 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. 

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
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The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.