Carrier Performance Integrity Specialist, Middle Mile Performance Management (MMPM)
Amazon.com Inc
- Nashville, TN
- 3 days ago
Want to know if you’re a fit?
Upload your resume and let our AI show you.
Upload your resume and let our AI show you.
Skills
- Alliance/Partner Managementunmatched
- Analysis Skillsunmatched
- Cargo/Freightunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Data Managementunmatched
- Logisticsunmatched
- Logistics Processesunmatched
- Mathematicsunmatched
- Metricsunmatched
- Performance Managementunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Reporting Dashboardsunmatched
- SQL (Structured Query Language)unmatched
- Time Managementunmatched
Description
Amazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our carrier partners are successful and our customer's freight, no matter how large or small, is delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels.
Middle Mile Partner Manager team is seeking a Logistics Specialist to help develop a world class logistics process that delivers goods on time at the best cost. The candidate will work on high-level strategy and design, as well as implementation. This job will require problem solving, basic mathematics, communication, and customer service skills.
Key job responsibilities
- Identifying and resolving performance score discrepancies for Amazon's Transportation Services (ATS) network carrier base
- Partnering with teams to identify and drive process improvements that improve service, iterate technology and enhance carrier performance engagement and growth.
- Collaborating on the development and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs
- Pulling data from numerous databases (using Excel, QuickSight, Hubble, SQL and/or other data management systems)
Numbers & Facts
| Location | Nashville, TN |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles