Job Description
Carrier Representative
Shift: 1st, (8 AM-5PM)
Pay: $20/hr (Based on Experience)
Job Description:
- Develop and maintain a book of business by generating leads, prospecting new carriers, and growing existing accounts.
- Source, qualify, and onboard reputable carriers to cover customer freight at competitive rates.
- Negotiate pricing and contracts with shippers and carriers to maximize margin while providing market-competitive service.
- Book loads, schedule pickups and deliveries, and coordinate daily with carriers and drivers.
- Track and trace shipments, provide proactive status updates, and resolve in-transit issues or service failures.
- Maintain accurate shipment, rate, and communication records in the TMS/CRM.
- Stay current on freight markets, lanes, and capacity trends to advise customers and price freight effectively.
Qualifications:
- 1–2+ years of freight brokerage, carrier sales, or transportation/logistics experience strongly preferred.
- Proven success in building long-term customer relationships.
- Strong negotiation, problem-solving, and time-management skills.
- Comfortable working in a metric-driven environment with daily/weekly load and margin goals.
- Proficient with computers, web-based TMS, email, and load board