Administrative Management, Billing, Cargo/Freight, Communication Skills, Computer Systems, Customer Support/Service, Data Entry, Detail Oriented, Logistics, Multitasking, Order Processing, Performance Analysis, Problem Solving Skills, Receivers, Sales, Sales Management, Time Management, Trucking
POSITION DESCRIPTION:
Carrier Sales Associate
Full-time Regular
Eagan, MN
$45,000.00 / Salary, plus commission
SUMMARY OF POSITION:
This full-time, front-line position is accountable for freight order data entry, appointment scheduling and working directly with our Account Managers and Carrier Sales Specialists to develop customer relationships. As a Carriers Sales Associate develop their skills, with potential growth into the Carrier Sales Specialist role.
POSITION RESPONSIBILITIES & ACCOUNTABILITIES:
- Obtain daily pickup and delivery appointments with customers, shippers and receivers
- Registering customer orders (logistics needs) into our computer system with accurate, timely information
- Collect, document, and pass on accurate information to/from carriers/drivers and team members
- Create and manage tracking and tracing reports as required by customers and team members
- Document, communicate, and help resolve operational issues to team members and managers
- Assist with required operational and administrative load management requirement
- Assist in accurately completing accessorial billing items to ensure timely invoicing to the customer
- Assist in training new team members.
- Provide back up to fellow team members as needed.
- Assist with other projects as needed
Note: These are the major functions and accountabilities required of the position and are the predominant criteria by which performance will be assessed. OTHER DUTIES AS ASSIGNED.
REQUIRED QUALIFICATIONS & COMPETENCIES:
- Strong customer service and communication skills
- High attention to detail and strong work ethic
- Competitive attitude and innovative nature
- Enthusiasm and high energy
- Ability to work in a fast-paced, multi-tasking environment.
- Strong computer user skills.
- Ability to resolve problems.
We offer a great salary and benefit package with bonus potential for select positions. If you are looking for a challenging position with a national leading logistics and trucking company, we'd like to hear from you!
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Bay & Bay Transfer Co Inc