Carrier Sales Representative

Position Title: 
Carrier Sales Representative 

Position Summary: 
The Carrier Sales Representative plays a critical role in securing transportation capacity by developing carrier relationships, negotiating rates, and ensuring successful execution of freight. This role requires strong communication, resilience, and the ability to perform in a high-volume sales environment. 

Responsibilities: 

• Execute a high volume of outbound calls to source and secure carriers 

• Negotiate competitive rates while balancing service and profitability 

• Build, develop, and maintain a reliable carrier network 

• Track and manage shipments from pickup through delivery 

• Proactively communicate updates, issues, and resolutions to internal teams and customers 

• Ensure all load details and documentation are accurate and complete 

• Monitor market conditions and provide pricing insights 

• Resolve service disruptions, delays, and carrier-related issues 

• Collaborate with sales and operations teams to ensure successful load execution 

• Manage a larger portfolio of clients and carriers. 

• Handle more complex shipments. 

• Negotiate better rates and terms with carriers on both spot and contract business. 

• Provide training and guidance to entry-level brokers. 

• Monitor market trends and use data to optimize freight solutions. 

• Consistently represent EFS in a positive and professional manner, internally and externally. 

Qualifications: 

• 1+ years of experience in a similar role 

• Bachelors degree preferred 

• Experience in freight brokerage, carrier sales, or transportation 

• Strong understanding of freight market dynamics and negotiation strategies 

• Proven ability to manage complex loads and multiple priorities 

• Proficiency with TMS systems and Microsoft Office 

• Strong problem solving, communication, and time management skills 

• Ability to work independently and consistently meet KPIs 

Benefits: 

• 401(k) or Roth IRA with fully vested 4% match 

• Health, Dental, & Vision insurance 

• Flexible schedule 

• Paid time off 

• Floating holidays 

• Competitive environment 

• Growth opportunity  

• Voluntary life insurance, short & long term disability, etc. 

• Company paid life insurance policy