Actively assists customers in selection of non-technical merchandise in a self-service selling area. Advises customers of new or related items of merchandise. May operate a cash register.
Participates, along with supervisors/management staff, in the establishment and achievement of service and sales goals for the store. Assists in ensuring optimum stock availability by taking periodic stock counts and the posting of merchandise control records; and advising management staff of slow-moving, out-of-stock, defective/damaged merchandise; and resolves customer complaint at the lowest level and informs management of barriers to meeting the optimal customer experience.
May order/requisition merchandise as appropriate. Participates in taking inventory at required intervals.
Displays, marks and prices merchandise; replenishes stock and maintains merchandise in a neat and presentable condition according to guidelines.
Off-loads merchandise/supplies. Assists in unpacking merchandise and stocking shelves according to specific instructions. Transports merchandise within the store by hand, pallet jack, dolly or hand truck. Loads merchandise/supplies into customer/delivery vehicles according to clear instructions.
Performs housekeeping duties such as cleaning floors, fixtures, etc., as required.
Actively communicates/promotes the benefits of the military star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other related duties as assigned.