Title:
Carts Co-worker (US)
Duration:
2 months + (possible extension)
Shift:
12:30 PM - 08:30 PM , weekends are non-negotiable, (Thursday to Monday)
(40 hours in a week)
Payrate:
$17.50 per hour on W2
Location:
Tampa, FL USA 33605
Description:
Purpose of Job:
· Assists customers in the loading zone and ensures Shopping tools are readily available during the entire shopping journey.
· Maintains the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen position as the best home furnishing store.
Core Responsibilities:
• Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading
zone by removing strapping, excess carts, and cardboard.
• Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during
open business. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Ensure physical shopping tool are filled at closing and ready for the next opening business day. This includes
all carts, pencils, yellow bags, maps, twine, etc
• Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove
any physical stands/tools that are not in safe condition.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed.
• When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout
experience.
• When supporting in Returns, ensures products and equipment are properly staged for next step in process.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are handed over to customers. Physical Demands: Lifting up to 50lbs and walking frequently.
Working Conditions: Outdoor 50% of the time.