Description:
Requisition Title Case Administrator
Location: Los Angeles, CA 90071
Duration: 6 Month contract with possible extension
Type: 3 Days onsite Hybrid
Job Description
This is professional work in which the incumbents are applying their skills and attaining new skills; are able to handle routine matters independently and complex matters under limited supervision; are able to prioritize their work independently; and able to work under limited supervision generally.
Essential Job Functions:
" Manages assigned docket of cases, with responsibility to ensure that all case activities proceed timely and accurately. Utilizes the ODR Portal and internal docket management programs.
" Analyzes assigned cases for accuracy and completeness, and anticipates and resolves issues that may arise during the course of the case.
" Acts as liaison between parties and arbitrators to facilitate resolution of pre-hearing motions and requests.
" Ensures that motions for the panel are addressed in a timely manner and monitors case-related reports to ensure compliance with deadlines and expectations.
" Analyzes, summarizes and makes recommendations on administrative motions for decision by the Director, with limited assistance.
" Advises panel as to procedural matters and provides guidance on ***'s arbitration rules and procedures, with limited assistance.
" Answers parties pre and post award inquiries orally and in writing.
" Provides excellent customer service, and responds to customer complaints orally and in writing.
" Attends hearings when necessary to observe arbitrators and fairness of the proceedings.
" Drafts and serves awards in a timely manner, disposing of all issues submitted for resolution with limited assistance.
" Closes cases by award in a timely manner and ensures that they are closed with financial accuracy.
" Evaluates arbitrator performance.
" Monitors post-award litigation.
" Initiates disciplinary referrals.
Other Responsibilities:
" Involved with special projects as required by management, including presentations / public speaking.
Education/Experience Requirements:
" Bachelor s degree and 4 years of related experience or equivalent combination of education and experience; JD strongly preferred.
" Expertise using a desktop computer with the full suite of electronic office applications and other office equipment.
" Strong knowledge of electronic docket management programs and web-based Portal systems a plus.
" Excellent customer service, interpersonal, and written and verbal communication skills required.
" Must be highly organized and able to perform multiple tasks efficiently and accurately, in a fast-paced environment and under tight time constraints.
" Must function effectively in a team environment and work with others to meet deadlines.
" Strong work ethic, positive attitude, and professional demeanor.
" Strong communication, time management, organizational and attention to detail skills.
" Candidate must demonstrate discretion and sound judgment, due to the confidential nature of the work.
" Strong leadership skills required.