Case Advisor (Adult WIOA)

Provost

Aurora, Illinois

JOB DETAILS
SKILLS
Academic Advice, Alliance/Partner Management, Career Development, Case Management, Customer Support/Service, Follow Through, Project/Program Management, Service Delivery
LOCATION
Aurora, Illinois
POSTED
6 days ago

Case Advisor (Adult WIOA)
Full-time Staff

Aurora Downtown Campus

Hybrid Option: Yes 

Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision plans, and a secure pension plan through SURS. You'll also enjoy 14 paid holidays, including winter and Thanksgiving breaks. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Your future starts here - join us today!

Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college's culture of collaboration, professional growth and student success.

The Adult WIOA Case Advisor reports directly to the Waubonsee Works Program Manager. This position provides comprehensive case management, advising, and support services to eligible Adult WIOA participants. The Case Advisor works collaboratively with the Adult Education Bridge and Transitions Advisor and the Adult Education Career and Workforce Advisor to support participant enrollment, persistence, and completion in WIOA-eligible programs. The Adult WIOA Case Advisor is responsible for guiding participants through career pathway development, supporting attainment of industry-recognized credentials, and facilitating successful transitions into employment and/or post secondary education. The position also maintains strong partnerships with internal departments and external agencies to ensure coordinated service delivery and positive program outcomes.

Responsibilities

Provide comprehensive case management services to Adult WIOA participants from intake through follow-up.

Assist participants in developing and achieving educational and employment goals as outlined in the career plan.

Monitor participant progress and document in accordance with WIOA and college requirements.

Support student persistence, retention, and completion in Bridge and ICAPS programs.

Advise participants on academic, career, and personal development related to career pathway progression.

About the Company

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Provost