Case Aide - Children & Youth Services

Case Aide – Children and Youth Services
Start your career, shift your path, or grow your impact with SAM

Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 900 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Case Aide Role
As a Case Aide within our Children and Youth Services team, you'll play a vital role in supporting children and families through hands-on assistance and care coordination. This position is ideal for someone who is compassionate, dependable, and organized, and thrives in fast-paced environments where teamwork matters.

Starting Rate: $16.50/hour, based on experience and qualifications

Case Aide Core Responsibilities

• Assists in the maintenance of case records
• Supports families in completing required forms and paperwork
• Transports children and supervises family visits
• Assists with gathering documentation, such as birth certificates and Social Security cards
• Supports caseworkers with home visits, placements, and appointments
• Assists in data collection, monthly reports, and internal audits
• Supports family engagement initiatives and community resource connection
• Helps coordinate and deliver holiday donations
• Attends required training

What You Bring

• An associate’s degree in a human services field, or equivalent education and experience as defined by program guidelines
• Experience working with children or families preferred
• Ability to maintain confidentiality and work respectfully with diverse populations
• Commitment to supporting families and working as part of a team
• A valid driver’s license and reliable transportation

Who Thrives in This Role
We’ve found that people who are:

• Compassionate
• Flexible
• Team-oriented
• Strong communicators with attention to detail

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

• No monthly premium for employee-only health insurance
• Single-stream PTO (36 days) + 11 paid holidays
• Employer matching 401k – up to 5%
• Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule
This position is based in Pike County, Pennsylvania. Work is primarily in office and community-based.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Evening hours may be required.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.