Case Coordinator

A nonprofit services organization in New York City is seeking a Case Coordinator to join their growing team in Manhattan. This hybrid role supports participants in a supervised release and pretrial services program through engagement, court compliance, assessments, service planning, and connection to community resources.

About the Opportunity:

• Shift: Day

• Schedule: Monday to Friday

• Hours: 9am to 5pm (at least 4 days a week onsite)

• Setting: Hybrid (at least 4 days a week onsite)

Responsibilities:

• Manage an average caseload of approximately 40 to 50 participants

• Conduct participant engagement and maintain monthly contact requirements for assigned cases

• Support court compliance, supervision requirements, assessments, and service planning

• Provide participant contact by phone and, when needed, in person

• Connect participants to appropriate community resources and coordinate follow-up as needed

Qualifications:

• Bachelor's degree plus 1 to 2 years of relevant Case Management and/or Human Services experience, or an Associate's Degree plus 3 years of relevant Human Services experience

• Strong experience in Case Management

• Strong communication skills and the ability to engage effectively with participants

• Comfort working with adults in a justice-involved or supervised services setting

Desired Skills:

• Bilingual (English and Spanish)

• Experience with justice-involved individuals

• Experience in other case management environments that translates well to this role

• Strong clinical case management understanding