Contract: Permanent / Nightshift / 45 hours per week
Salary: £30,115.80 per annum
Working Pattern: Monday and Thursday 12 hours / Tuesday and Wednesday 11.5 hours
Job Purpose:
The purpose of this role is to carry out planned refrigeration case maintenance programme across several site locations in line with agreed SLA.
All works will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.
Key Accountabilities:
To comply with the Health and Safety at Work Act and the company's Health and Safety Policy at all times.
To work with company and client colleagues to ensure that laid-down standards of quality are maintained at all times.
To represent the company in a professional and competent manner at all times and develop a good working relationships within City and client colleagues.
To provide support to case maintenance teams in working towards achieving set targets in line with SLA
To carry out all case maintenance tasks assigned within the allotted time period to the satisfaction of the company and client.
To be aware of regulations and codes of practise applicable to the tasks. Specifically
De merchandising Remerchandising of the refrigeration units
Utilisation of chemicals
To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.
To comply with any other reasonable request or instruction from the company. When require support other engineering disciplines to provide flexibility to service delivery
To work in a manner to support the achievement of company KPIs
To work in a manner to support lowest cost to operate ethos
To ensure all systems are working to optimum energy efficiency.
Knowledge, Skills and Abilities
Essential
Good communication skills (written and verbal)
Helpful/professional manner
Customer focused
Self-motivated
A hands-on, can-do and flexible approach to your work is an essential requirement
You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
Ability to work with minimum supervision
Degree of flexibility required. May be required to stay away from home.
Current full driving licence - on occasions required to drive to support Team Leader
Desirable
GCSE standard education Experience of refrigeration equipment
Retail experience
Cleaning industry experience
PC/iPad Literate- Apple and Android
Numbers & Facts
Location
Lancaster, PA
Skills
Androidunmatched
Appleunmatched
Apple iPadunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Energy Efficiencyunmatched
Maintenance Servicesunmatched
Merchandisingunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Refrigerationunmatched
Regulationsunmatched
Retailunmatched
Safety/Work Safetyunmatched
Service Deliveryunmatched
Service Level Agreement (SLA)unmatched
Team Lead/Managerunmatched
Writing Skillsunmatched
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