Case Management Aide - Savannah, GA

Duties and Responsibilities:<\/span><\/span><\/b>
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• Assist Case Managers with in -person intake and eligibility screening by preparing and organizing intake forms and materials.<\/span>
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• Collect and review applicant documentation for accuracy and completeness.<\/span>
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• Enter data into case management systems and maintain confidential records in accordance with program guidelines.<\/span>
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• Respond to applicant questions and provide clear, respectful communication about the next steps in the process.<\/span>
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• Support the coordination of daily operations at field offices and recovery sites.<\/span>
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• Help schedule appointments and track applicant progress through the placement process.<\/span>
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• Collaborate with Case Managers, site leads, and local partners to ensure efficient service delivery.<\/span>
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• Identify and escalate concerns or issues to appropriate team members for resolution.<\/span>
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• Maintain professionalism and empathy while working in high -stress, fast -paced environments.<\/span>
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• Perform other job -related duties as assigned.<\/span>
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  Qualifications, Knowledge, Skills, and Abilities: <\/span><\/span><\/b>A high school diploma or equivalent is required. Previous experience in administrative support, customer service, or human services is preferred. This position requires strong communication skills, attention to detail, and a commitment to supporting disaster -impacted communities with compassion and efficiency.<\/span>
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  • Prior administrative, clerical, or support experience in human services, housing programs, or customer -facing roles is a preferred.<\/span>
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  • Strong organizational and communication skills are required.<\/span>
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  • Ability to handle sensitive information with confidentiality and professionalism.<\/span>
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  • Must be comfortable working in a fast -paced and dynamic environment.<\/span>
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  • Basic computer skills and the ability to learn data entry systems are required.<\/span>
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  • Bilingual skills are a plus.<\/span>
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  • Must be willing and able to work flexible hours, including weekends and evenings, during active deployments.<\/span>
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    ABOUT US<\/span> <\/span> <\/b> <\/span> <\/span>
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    The Workforce Group a LEMOINE company is a<\/span> <\/span>Great Place to Work® Certified company.<\/span> <\/span>  <\/span> <\/span> <\/span> <\/b> We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.<\/span> <\/span> <\/span> <\/span>
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    We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.<\/span> <\/span> <\/span> <\/span>
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