Our Client, a Retail Pharmacy, is looking for a Case Management Coordinator for their Hialeah County location.
Responsibilities:
Coordinates case management activities for Medicaid Long Term Care/Comprehensive Program enrollees.
Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
Conducts comprehensive evaluation of Members using care management tools and information/data review
Coordinates and implements assigned care plan activities and monitors care plan progress
Conducts multidisciplinary review to achieve optimal outcomes
Identifies and escalates quality of care issues through established channels
Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs
Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health
Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices
Helps member actively and knowledgeably participate with their provider in healthcare decision-making
Monitoring, Evaluation and Documentation of Care:
Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Requirements:
Fluent in Spanish/English (reading, writing, speaking)
One year Case management experience A MUST / Case Management Certificate is preferred
Long term care experience (Preferred)
Microsoft Office; strong in Excel
Bachelor's degree required - Social work degree or related field preferred
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Case Managementunmatched
Certified Case Manager (CCM)unmatched
Coachingunmatched
Corporate Policiesunmatched
Documentationunmatched
English Languageunmatched
Health Planunmatched
Healthcareunmatched
Healthcare Providersunmatched
Long-Term Careunmatched
Maintain Complianceunmatched
Medicaidunmatched
Member Orientationunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Multilingualunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
Pharmacyunmatched
Quality Managementunmatched
Quality of Careunmatched
Regulatory Complianceunmatched
Retailunmatched
Social Workunmatched
Spanish Languageunmatched
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