Case Management Unit Investigative Aide

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Review Vacancy

Date Posted 07/07/26

Applications Due08/06/26

Vacancy ID219345

• Basics
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• Job Specifics
• How to Apply

NY HELPNo

AgencyState Inspector General, Office of

TitleCase Management Unit Investigative Aide

Occupational CategoryEnforcement or Protective Services

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $56659 to $56659 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 25%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Empire State Plaza

Agency Building 2, 16th Floor

City New York

StateNY

Zip Code12223

Duties Description The Offices of the Inspector General ("OIG") are comprised of three offices, derived from the three appointments held by Inspector General Lucy Lang:

• The Office of the New York State Inspector General ("NYSIG"), as established by Executive Law Article 4-A, is entrusted with the responsibility of receiving and investigating complaints of fraud, corruption, criminal activity, conflicts of interest, and abuse in executive branch agencies of New York State government. Since June 2021, this includes complaints related to the New York State Gaming Commission.
• The Office of the New York State Welfare Inspector General ("OWIG"), as established by section 74 of the Executive Law, is responsible for maintaining the integrity of New York State's public assistance programs; and
• The Office of the New York State Workers' Compensation Fraud Inspector General ("WCFIG"), as established by section 136 of the Workers' Compensation Law, is responsible for investigating violations of the laws and regulations pertaining to the operation of the workers' compensation system.

OIG has office locations in Albany, Buffalo, Hauppauge, New York City, Suffern, and Syracuse.

Job Description & Key Responsibilities

OIG conducts in-depth investigations and analysis of alleged fraud, abuse, corruption, conflicts of interest, and other criminal activity in New York State agencies and entities under its jurisdiction. Staff of the Case Management Unit (CMU) serve as a frontline point of contact with the public by intaking and processing allegations of misconduct by those working for and doing business with the state. Key responsibilities of CMU staff members, but are not limited to:

• Answering hotline calls and reviewing written complaints to determine jurisdiction.
• Inputting and tracking complaints using OIG's case management database.
• Maintaining filing systems to ensure that correspondence is processed in a timely manner and forwarded to relevant investigative staff.
• Drafting referral letters to other agencies.
• Compiling and reviewing complaint data for internal and external use.
• Assisting executive management staff with miscellaneous tasks as requested.

Minimum Qualifications Minimum Qualifications

• Excellent oral and written communication skills.
• Strong and professional interpersonal abilities for effective engagement with the public, as well as other local, state, and federal agencies.
• Sound judgment and an ability to handle sensitive material with strict adherence to confidentiality.
• Demonstrated ability to work with minimal supervision, handle multiple assignments, prioritize tasks, and meet deadlines while maintaining attention to detail.
• Proficiency with Microsoft Word and Excel and an ability to quickly learn new computer programs, including proprietary applications such as OIG's case management system.
• A work-related familiarity with New York State or City government is valued but not required.
• A bachelor's degree is strongly preferred, but is not mandatory.
• New York State residency is required.

To Apply:

This is a Management Confidential position appointed by the Inspector General with a salary of $56,659 (Grade 14 equivalent). A two-year commitment is required. Interviews and hiring will be done on a rolling basis, and this posting is subject to removal at any time once the position has been filled.

Please visit https://bit.ly/NYSOIGRecruiting to apply for the position of CMU Investigative Aide.

Additional Comments The State of New York does not discriminate on the basis of race, color, national origin, sex, age, sexual orientation, religion or disability in the admission to, access to or employment in our programs or activities. All persons with disabilities are encouraged to apply for all jobs they are qualified to do.

Reasonable accommodation will be provided upon request.

The State of New York is an Equal Opportunity Employer.

Some positions may require additional credentials or a background check to verify your identity.

Name NYS Offices of the Inspector General

Telephone

Fax

Email Address Human.Resources@ig.ny.gov

Address

Street Empire State Plaza

Agency Buiding #2, 16th Floor

City Albany

State NY

Zip Code 12223

Notes on ApplyingPlease visit https://bit.ly/NYSOIGRecruiting to apply for the position of CMU Investigative Aide.

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