Case Manager-Aging & Disability Services

Case Manager-Aging & Disability Services

Salary

$74,749.32 - $95,401.32 Annually

Location

Main County Campus-3000 Rockefeller Ave, Everett, WA

Job Type

Full-Time

Remote Employment

Flexible/Hybrid

Job Number

2026-00189

Department

Human Services

Division

Human Services Case Management

Opening Date

06/16/2026

Closing Date

6/28/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Join our Snohomish County Human Services Family!

We have 4 (four) hybrid opportunities to join our Aging and Disability Services Division in our Human Services Dept.

Purpose:

Snohomish County Human Services is hiring qualified individuals to coordinate long term services and supports for elderly and disabled individuals to prevent institutionalization and help them maintain living independently in the community. Our goal is to assist individuals to access the necessary services and advocate for them as needed.

About You:

You have a desire to coordinate in-home care services to elderly and disabled adults, so they may live independently in the community. You will help individuals develop a service plan to increase their quality of life and prevent institutionalization.

Position Purpose:

To assist elderly and disabled adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients and will assess their needs annually and as needed to develop a plan to live independently.

To Be Considered:

Applicants must electronically submit an application through Snohomish County's NeoGov site by 11:59 p.m. on the closing date. A resume and cover letter are required, along with a copy of your drivers license. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of this posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.

About Human Services:

Human Service Department mission is to help all person meet their basic needs and develop their potential by providing timely, effective human services and building community.

The Human Services Department includes 350+ diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.

Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.

Please reach out to Joeann Turck at joe.turck@snoco.org with any questions regarding this job posting.

BASIC FUNCTION

To assist functionally impaired adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients to enable a prompt response to changes in the persons living environment.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

• Conducts a comprehensive assessment to determine client assets, deficits and needs in psycho social and health areas and to determine the need for case management services.
• Develops and implements a service plan listing services recommended and describing the division of tasks between the Case Manager, support network and client; ensures client is referred successfully to all resources listed in the plan and follow up to see that resources are obtained in a timely manner, appropriate to need.
• Reviews the service plan to document significant changes in the clients condition or situation and whether resources are appropriately meeting need; works with community contacts to ensure coordinated service delivery.
• Provides termination planning when the clients support systems are operating adequately to meet client need or the client no longer meets case management target population criteria.
• Maintains accurate, up to date and complete records of all client and collateral contact and is responsible for individual monthly and quarterly reporting of necessary client data.

STATEMENT OF OTHER JOB DUTIES

• Performs related duties as required.

Minimum Qualifications

A Masters degree in behavioral or health sciences; AND one (1) year paid on-the-job social service experience; OR a Bachelors degree in behavioral or health sciences; AND two (2) years of paid on-the-job social service experience; OR a Bachelors Degree in any field; AND four (4) years of paid on-the-job social service experience. Must pass job related tests.

SPECIAL REQUIREMENTS

A valid Washington State Drivers License, unrestricted except as to vision, will be required prior to appointment.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

• aging process
• social, financial and health problems confronting older persons and persons with disabilities
• available community resources
• computers and software programs

Ability to:

• effectively interview older persons, conduct a comprehensive assessment and develop service plans
• establish and maintain rapport with elderly clients and their families
• communicate effectively with people regardless of age, sex or social economic or cultural background
• respond effectively in crisis or emergency situations
• express ideas and recommendations clearly and effectively both orally and in writing
• establish and maintain effective working relationships with social service system officials, community agency staff, other county employees and the public
• maintain detailed records and prepare clear, concise written reports
• exercise initiative and judgment to make decisions within the scope of assigned authority
• read, interpret and apply work related laws, rules and other regulations

SUPERVISION

Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained.

WORKING CONDITIONS

The work is performed in a variety of settings including client homes, adult family homes, congregate care facilities and the usual office environment. Employees are required to travel to clients, place of residence. The employee is required to work evenings, weekends and holidays as necessary.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO policy and ADA notice

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.

Visit www.snohomishcountywa.gov/Benefits to learn more about the following benefits.

County Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement
• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Commuting Benefits
• Employee Assistance Program (EAP)
• Partners for Health Employee Wellness Program
• Leave & Holidays

Voluntary Benefits

• Deferred Compensation 457(b)
• Supplemental Group Term Life Insurance
• Additional Accidental Death and Dismemberment Insurance (AD&D)
• Flexible Spending Accounts (FSA)
• Supplemental Individual Insurance Policies

Healthcare Premiums

• Regular full-time employees: If you work 35 or more hours per week, you will pay these monthly premiums for medical insurance. The County pays the monthly premiums for vision, dental, and basic life insurance.
• Regular part-time employees: If you work between 20 and 34 hours per week, you will pay pro-rated monthly premiums for medical, dental, vision, and basic life insurance. The Countys contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the Countys ACA Employer Shared Responsibility Guide to learn more.

01

Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process, A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application/work history and by your references?

• Yes
• No

02

Do you possess or can you obtain prior to employment, a Washington State Drivers License, unrestricted except as to vision?

• Yes
• No

03

What level of college degree do you have in behavioral or health sciences or another area of study?

• No degree
• Associate degree
• Bachelors degree in behavioral or health Science
• Bachelors degree or Higher in Other Field
• Masters degree or Higher in Behavioral or Health Science

04

If your degree was not in behavioral or health science, what area of study was it in?

05

How many years of paid on-the-job social service experience do you have?

• No experience to less than one year experience
• One year to less than two years' experience
• Two years to less than three years' experience
• Three years to less than four years experience
• Four or more years experience

06

How many years of prior relevant paid on-the-job experience do you have working with persons with Dementia/Alzheimers Disease?

• No experience to less than one year experience
• One year to less than two years experience
• Two or more years experience

07

How many years of relevant paid employment experience do you have working with limited/non-English speaking persons or with other communication barriers?

• No experience to less than one year experience
• One year to less than two years' experience
• Two years or more experience

08

How many years of relevant paid on-the-job experience do you have conducting comprehensive assessments of client needs to determine eligibility for services in a clients home setting, or a residential or institutional setting?

• No experience to less than one year experience
• One year to less than two years' experience
• Two or more years' experience

09

Do you have knowledge or experience of the following (check all that apply)

• Prior employment experience using a computer to compile client assessment and service delivery information
• Prior employment experience using a notebook computer to collect and process client information
• Prior employment experience using word processing
• Prior employment experience using spreadsheets
• None of the above

10

Do you have knowledge in any of the following areas? Check all that apply.

• Aging process
• Social, financial and health problems confronting elderly persons and persons with disabilities
• Available community resources for elderly and disabled adults
• None of the above

11

Which of the following abilities do you possess? Check all that apply.

• Effectively interview older persons, conduct a comprehensive assessment and develop service plans
• Effectively interview disabled adults, conduct a comprehensive assessment and develop service plans
• Respond effectively in crisis or emergency situations
• Establish and maintain rapport with clients and their families/support systems
• Communicate effectively with people regardless of age, gender, sexual orientation, economic or cultural background
• Establish ideas and recommendations clearly and effectively both orally and in writing
• Establish and maintain effective working relationships with social service system officials, community agency staff, other county employees and the public
• Maintain detailed records and prepare clear, concise written reports
• Read, interpret, and apply work-related laws, rules and other regulations
• None of the above

Required Question

Employer Snohomish County

Address 3000 Rockefeller Ave M/S 503

Everett, Washington, 98201

Phone (425) 388-3411

Website http://www.snohomishcountywa.gov/2553