Case Manager

A nonprofit services organization in New York City is actively seeking a new Case Manager to join their growing team in Brooklyn, supporting residents through advocacy, assessment, service coordination, and client-centered care.

About the Opportunity:

• Shift: Day
• Schedule: Monday to Friday (with a Saturday rotation, one late day per week, and occasional summer Friday adjustments)
• Hours: 9am to 5pm (with one late day per week until 6pm to 7pm)
• Setting: In-person residential services

Responsibilities:

• Manage a caseload of clients and provide regular individual case management support
• Assess client needs and connect residents with appropriate health and human service providers
• Escort clients to scheduled and unscheduled medical and psychiatric appointments as needed
• Maintain accurate client records, including progress notes, service plans, assessments, and updates
• Organize and support group activities, unit inspections, meal service, and follow-up on client needs

Qualifications:

• At least 2 years of experience in Human Services and/or a related field
• Bachelor's degree
• Proficiency in Microsoft Office, email, and internet navigation

• Strong spoken and written communication skills

• Ability to manage multiple priorities in a fast-paced environment

Desired Skills:

• Experience in Case Management
• Knowledge of Homelessness, HIV, Substance Abuse, Mental Illness, and Entitlements
• Skilled in Crisis Intervention
• Familiarity with HIPAA and confidentiality protocols