A medical services organization in New York City is seeking a new Case Manager to join their staff for a community residence program in the Bronx. This role focuses on case management, service coordination, documentation, and resident support within a structured residential setting.
About the Opportunity:
Shift: Day shift
Schedule: Full-time; Monday through Friday with alternate weekends
Hours: 7:00 AM - 3:00 PM
Setting: In-person residential setting
Responsibilities:
Conduct intake assessments, service planning, service coordination, and discharge planning
Provide supportive counseling, advocacy, and self-advocacy training
Assist residents in developing daily living skills and achieving recovery goals
Coordinate services with primary care and clinical teams
Maintain compliant resident documentation and complete required incident reports
Qualifications:
Associate's degree required
Experience working with mental health, substance use disorders, residential programs, community residences, or behavioral health populations
Strong documentation and note-writing skills
Ability to work independently and as part of a team
Organized, dependable, and able to manage multiple responsibilities
Desired Skills:
At least 1.5 to 2 years of case management experience
Bachelor's degree
Experience with Foothold AWARDS
Experience supporting residents with budgeting, personal hygiene, meal planning, housekeeping, employment goals, educational goals, and social skills development