Case Manager - Enhanced Supervision Division (Bilingual)

Case Manager - Enhanced Supervision Division (Bilingual)

Salary

Depends on Qualifications

Location

Houston, TX

Job Type

Regular Full-time

Job Number

16998

Department

Pretrial Services

Opening Date

07/21/2026

Closing Date

9/30/2026 11:59 PM Central

Max Number of Applicants

200

• Description
• Benefits
• Questions

Position Description

Under general supervision, the Case Manager is responsible for supervising clients compliance with release conditions, providing the courts with information to address noncompliance.

Duties and Responsibilities:

• Case Documentation: Maintains accurate case notes documenting supervision activities and contacts.
• Defendant Release and Supervision: Informs newly released defendants about rules and conditions of release and establishes the defendants acceptance and understanding of his or her obligations. Enforces conditions of release from the established obligations. Creates individualized supervision plans that help defendants comply with release conditions and continually monitors the defendants ability to comply.
• Vendor Oversight and Community Collaboration: Initiates, verifies, and monitors the services defendants receive from vendors. Collaborates with personnel in criminal justice and human services agencies, representatives of the legal community, and others to achieve department goals.
• Defendant Assessment and Case Management: Screens defendants to determine if they need support service referrals to facilitate compliance with release conditions or to address specific needs. Administers screening tests to defendants to detect substance use. Reviews drug test results, and electronic monitoring and alcohol monitoring reports to ascertain defendant activity and condition compliance.
• Court Reporting: Apprises court about violations and formulates recommendations for sanctions or alternatives to incarceration as requested. Testifies in court when needed.
• Reporting: Documents and maintains information the department needs to prepare monthly reports.
• Customer Service: Responds to inquiries from defendants and the public about the pretrial process. Supports call center, monitoring unit and courts as needed.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education and Experience:

• Bachelors degree in Criminal Justice, Social Work, Psychology, Sociology, Political Science, Counseling, or other closely related field from an accredited university or college or Bachelors degree in any other field of study from an accredited university or college

• One (1) year of full-time paid experience in a Criminal Justice setting.

OR

• Bachelors degree in Criminal Justice, Social Work, Psychology, Sociology, Political Science, Counseling, or other closely related field from an accredited university or college or Bachelors degree in any other field of study from an accredited university or college

• Two (2) years of volunteer experience in a Criminal Justice or Social Sciences setting.

Licensure:

• Valid drivers license. (Texas upon hire)

Language:

• Bilingual in English & Spanish. - Bilingual incentive pay will be based on testing scores.

Additional Requirements:

• Ability to obtain clearance based on a criminal history background check.

• Required to present evidence of a TB skin test prior to employment. Documentation of yearly TB screen required.

• Transportation: Personal transportation for use on the job.

• Drug screening: Upon receiving a conditional offer of employment, all applicants are screened for the presence of illegal drugs.

• Background Screening: Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).

Automatic Disqualification:

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor.
• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years.
• Open arrest for any criminal offense (Felony or Misdemeanor)
• Family Violence conviction.

Knowledge, Skills, and Abilities:

• Knowledge about the local criminal justice system.
• Effective oral and written communication skills.
• Ability to organize tasks and set priorities.
• Excellent documentation skills.
• Ability to perform tasks in a fast-paced environment.
• Ability to build and maintain professional relationships.
• Demonstrated tolerance for diverse populations.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type and Typical Hours of Work:

• Regular Full-time | 40 Hours Per Week

• Monday - Friday | Hours will be discussed during departmental interview.

• Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.

• Days off vary.

Salary:

• Based on 26 Pay Periods
• Plus, benefits

Work Environment and Physical Demands:

• This position is based in an office environment, with close proximity to clients that are under our supervision. Exposure to dangerous or aggressive/adverse populations; instructs clients that are in jail with various security restrictions. Office climate can vary in temperature.
• Physical demands of travel between office locations including the Criminal Justice Center and other buildings located in the downtown area. The physical demands associated with this job are minimal, with occasional lifting and moving of objects weighing up to 10 pounds. The role is predominantly sedentary, involving mainly sitting with occasional standing and walking.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelors Degree
• Masters Degree or higher
• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Criminal Justice
• Social Work
• Psychology
• Sociology
• Political Science
• Counseling
• Other Related Field
• Unrelated Field
• N/A; No Degree

03

Please describe your educational background including level of education completed, area of study and completed major and minor programs.

04

Which of the following best describes your verifiable full-time paid experience in a Criminal Justice setting? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than one (1) year
• One (1) year but less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years or more
• I do not have this experience

05

Please provide details about your verifiable full-time paid experience in a Criminal Justice setting. Do not use "See Resume", as we do not use resumes to assess qualifications. (To be considered, qualifying experience must be documented in your applications employment history) If you do not have this experience, please type "None" in the space provided.

06

Which of the following best describes your verifiable volunteer experience in a Criminal Justice or Social Sciences setting? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years but less than four (4) years
• Four (4) years or more
• I do not have this experience

07

Please provide details about your verifiable volunteer experience in a Criminal Justice or Social Sciences setting. Do not use "See Resume", as we do not use resumes to assess qualifications. (To be considered, qualifying experience must be documented in your applications employment history) If you do not have this experience, please type "None" in the space provided.

08

Do you have paid work experience in a criminal justice setting performing case management activities?

• Yes
• No

09

Are you bilingual in English and Spanish? If yes, do you consider yourself fluent?

• Yes, I am fluent in both of these languages
• No, I am fluent in only one of these languages
• No, I am not fluent in either one of these languages

10

This role requires a Valid Drivers License (Texas upon hire) Do you have a Valid Drivers License?

• Yes, I have a Valid Texas Drivers License
• Yes, I have a Valid Drivers License but understand I must obtain a Valid Texas Drivers License prior to start date
• No, Im not interested

Required Question

Employer Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx