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Case Manager

Acenda Health

Glassboro, New Jersey

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JOB DETAILS
SKILLS
Behavioral Health, Benchmarking, Billing, Budgeting, Case Management, Communication Skills, Community Support, Customer Relations, Customer Support/Service, Discharge Plans, Documentation, Healthcare, Homeless Services, Legal, Licensing, Medicaid, Needs Assessment, On Call, Pediatrics, Presentation/Verbal Skills, Problem Solving Skills, Program Evaluation, Psychiatric Nursing, Psychiatric Rehabilitation, Psychiatry and Mental Health, Resolve Customer Issues, Risk, Set Goals, Time Management, Treatment Plan
LOCATION
Glassboro, New Jersey
POSTED
24 days ago
If you want to make a living by making a difference, join Acenda as an
Care Manager Hourly
Job Title:Case Manager

$750 Sign-on Bonus!

About Acenda Integrated Health

Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact.

Program Info

Projects for Assistance in Transition from Homelessness (PATH) is an outreach intensive case management program designed to support individuals with serious mental illness who are experiencing or at risk of homelessness.

BRIDGE is a community-based outreach program serving adults 18 and over in Gloucester County with a serious mental illness and legal justice involvement. The program supports community integration by connecting individuals to resources that promote stability, independence, and ongoing support.

Position Summary

The case manager engages consumers in the discharge planning process to assist with the transition to the community through probation/jail. The case manager provides post-discharge follow-up to support the consumer with community integration. This is done through direct in-home contact and linkage to community resources. The consumer is linked to resources that support the ability to remain stable within the community. In addition, the case manager conducts assessments within correctional facilities and attends court hearings to advocate for persons served.

On call as needed for client crisis needs.

As an integrated health organization Acenda values the use of evidence-based practice or EBP's.

Responsibilities:
  • Services shall include, but shall not be limited to: assessment, service planning, services linkage, ongoing monitoring, ongoing support, and advocacy.
  • Provides weekly face to face contact with clients in the community by pre-scheduling sessions and utilizing treatment plan goals for session preparation. Provides linkages across needs, warm hands, and follow up for resources to ensure client stability; transport clients for identified goal needs and stabilization for successful linkage needs.
  • Maintain all documentation as identified in state contract and program manual. Monitors treatment planning ongoing and discharge planning.
  • Staff weekly performance benchmarks is between 20-25hrs of face to face, 50% of time is client facing.
  • On-site presence at jail and consistent communication with probation and other community agencies for referrals and pre-discharge planning.
  • Participate in all program, agency, supervision meetings as required. Maintains yearly required case management trainings.
  • Completes all required documentation: notes within 24hrs of contact, as well as treatment plans and assessments as documented in program manual to support timely billing and required timeframes.
  • Adheres to a flexible schedule based on client and program needs.
  • Demonstrates competent written and verbal communication with referral sources and external customers.
  • Attentive and responsive to customer needs in a helpful, supportive and timely manner.
  • Works collaboratively with coworkers and agency staff to effectively communicate and problem-solve.
  • Meets obligations of the program (contractual, licensing, Medicaid, etc.).
  • Follows program policies and procedures and encourages the same in others.
  • Educates self on issues impacting the program population.
  • Operates conscientiously in accordance with program budget (i.e., use of client engaging funds, office supplies).
  • Performs other related duties as assigned.
Requirements:
  • Possess a Bachelor of Arts in a behavioral health field from an accredited institution and one (1) year of relevant, post degree experience; or possess an Associate's degree in a direct care field (e.g. psychosocial rehabilitation or psychiatric nursing) from an accredited institution and two (2) years of relevant post degree experience; or possess a minimum of a high school degree, have the ability to use his/her lived experience of recovery from mental illness, and either possess or complete a nationally or NJ approve

About the Company

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Acenda Health

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