Our Mission:
The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.
Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you’re joining an organization that’s just as committed to your success as we are to those we serve.
Starting salary: $47,500
JOB SUMMARY: The Case Manager will provide comprehensive case management services to clients and their families/significant others to ensure they have access to comprehensive, community-based services, and that all requirements from referral sources are met. **This position requires you to drive or be open to learing how to drive an RV** This position may expose you to heat, cold, rain or inclement weather
KEY RESPONSIBILITIES:
- Focuses on engaging clients from the time of the referral through the entire course of the client’s treatment services.
- Assists clients in connecting with and gaining eligibility for entitlement programs, including public and/or private insurance programs.
- Conducts standardized screening for health-related social needs and offers resource and referral services specifically tailored to that client.
- Provides linkage and navigation assistance for clients and their families/significant others so they can access all relevant community services.
- Helps clients and their families identify and access other Village clinical services and/or other community resources.
- Maintains and updates service data to ensure accurate reporting when required.
- Develops and maintains collaborative relationships with other community agencies, organizations, and referral sources.
- Complies with all agency policies and procedures, HIPAA regulations, Joint Commission standards and funding sources requirements including complete, timely, and accurate documentation of all relevant client information as required.
- Demonstrates cultural competence necessary to serve diverse client population.
- Participates in a collaborative team approach and engages in ongoing quality improvement efforts to enhance the functioning of the program.
- Contributes to agency visibility and development of community linkages by representing The Village in community groups or committees, when directed by Supervisor.
- Must be able to drive an RV
- Performs other duties and responsibilities as assigned by management.
Keyword: Case Management • Care Coordination • Client Advocacy • Community Outreach • Resource Navigation • Benefits Enrollment • Social Determinants of Health (SDOH) • Referral Management • Client Engagement
Required Experience:
EDUCATION
- Bachelor’s degree in Social Work or Human Services required.
EXPERIENCE
- At least 3 years of direct experience in SUD treatment, with familiarity with CM protocols and evidence-based practices.
- Must be culturally competent to serve diverse client population; bi-lingual (English/Spanish) strongly preferred.
- Excellent oral and written skills and ability to communicate comfortably with children, parents, and both primary care and behavioral health professionals.
- Organized and able to work independently with minimal supervision. Ability to keep organized records of monetary reward systems.
- Proficient with word processing and spreadsheet applications. Possess solid general computer skills, including ability to work in a Windows environment.
Benefits:
From: The Village For Families & Children