Case Manager
Salary
Depends on Qualifications
Location
Houston, TX
Job Type
Grant-funded Full-time
Job Number
16812
Department
Veterans Services Department
Opening Date
06/11/2026
Closing Date
7/11/2026 11:59 PM Central
Max Number of Applicants
100
Position Description
Under general supervision, the Case Manager I provides case management and peer support services to Veterans who find themselves justice involved within Harris County. The role supports mental and physical health, including conducting basic assessments, exit planning and connection in facilitating service referrals, and maintaining documentation. Individuals in this role are responsible for managing a caseload of clients with routine needs, coordinating services with providers, and monitoring progress under established guidelines.
This position requires foundational knowledge of case management and community resources, strong organizational and communication skills, and the ability to follow procedures and work collaboratively to perform the essential functions of the position.
Disclaimer
This Job Description is not intended to be an exhaustive list of all activities, duties, or responsibilities
required of the employee in this position. Management may assign or reassign duties and
responsibilities at any time.
Duties and Responsibilities:
Client Assessment and Intake: Conducts initial screenings and basic assessments to identify client needs, eligibility, and risk factors using standardized tools.
Service Planning and Referral: Assists in developing service plans, provides information on available resources, and makes referrals to appropriate programs and providers.
Care Coordination: Coordinates routine services for clients, including scheduling appointments, confirming participation, and communicating with providers and support systems.
Monitoring and Follow-Up: Monitors client progress toward goals through regular contact, documents changes, and updates service plans in consultation with supervisors.
Documentation and Recordkeeping: Maintains accurate and timely case notes, forms, and records in accordance with program standards and confidentiality requirements.
Client Education and Support: Provides basic education on program requirements, health or behavioral health topics, and self-advocacy strategies to clients and families.
Problem-Solving and Resource Navigation: Assists clients in overcoming routine barriers to care about by identifying solutions and linking them to additional supports.
Team Collaboration: Participates in case conferences, supervision, and team meetings, shares information, and coordinates with internal and external partners to support client outcomes.
Employees are responsible for executing the duties and responsibilities listed above, as well as any other duties as assigned. Some positions may require employees to work before, during, or after an emergency or disaster, at the departments discretion.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education:
Experience:
Knowledge, Skills, and Abilities:
Knowledge of basic case management principles, practices, and documentation standards.
Knowledge of community resources and service systems relevant to public and behavioral health.
Knowledge of confidentiality and privacy requirements related to client information.
Skilled in establishing rapport, interviewing clients, and gathering information in a respectful and culturally responsive manner.
Skilled in organizing work, managing time, and maintaining detailed records for multiple clients.
Ability to follow policies, procedures, and supervision while exercising initiative in routine problem solving.
Ability to communicate clearly with clients, families, staff, and service providers both verbally and in writing.
Ability to recognize signs of risk or crisis and promptly seek guidance or refer to appropriate resources.
Ability to work effectively as part of a multidisciplinary team.
Ability to use computers and standard software applications for documentation, scheduling, and communication.
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Experience working or volunteering in health, behavioral health, or human services settings is preferred
Experience working within a detention facility (i.e. county jail, TDCJ, etc.)
General Information
Position Type:
Salary:
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
Paid Time Off (PTO)
Retirement Savings Benefit
The following benefits are available to Harris County employees in full-time and select part-time positions:
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com
01
Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.
02
If you selected a college degree in response to the previous question, which of the following best describes your major?
03
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
04
Are you a current or honorably discharged member of the United States Military Service? To use as qualifying experience, please document your military service in the Work Experience section of your application.
05
Please describe your military background, years of service, rank, and experience as it relates to this position. If you do not have military service, type "none" in the space provided.
06
Do you have experience working with Veterans and dependents, as well as military core cultural understanding?
07
Please provide details about your verifiable experience working with Veterans and dependents, and/or military core cultural understanding. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your applications employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.
08
Do you have experience working or volunteering in health, behavioral health, or human services settings?
09
Do you have experience working within a detention facility (i.e. county jail, TDCJ, etc.)?
Required Question
Employer Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-274-5445
Website https://www.governmentjobs.com/careers/harriscountytx