Case Manager - Intensive Flexible Family Support (IFFS) Program
Full-Time
Location: Northampton, MA - Cases in Hampden, Hampshire, Franklin & Berkshire Counties
Pay Rate: $20.00 per hour
Schedule: Monday - Friday, 8 Hours daily, between 10AM-6PM with flexibility to best meet case load needs, adjusting hours as needed. Intensive Flexible Family Support services outreach are made available in Hampden, Hampshire, Franklin and Berkshire Counties
ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As an IFFS Specialist you support children with Autism and their Families in community and home-based settings assigned to our IFFS Program by the Massachusetts Department of Development Services (DDS). What is IFFS? It is our program for Intensive Flexible Family Supports that assists children ages 3 - 18 whose communication and behavior challenges make it difficult for the family to provide care, along with other co-occurring circumstances that present unusual challenges where information, support, advice and direction is valuable to the family.
Key Responsibilities:
- Weekly home visits to support children autism and/or intellectual disabilities required. In-home services occur throughout Western Mass.
- Be part of teams that provide outreach support to children with autism and their families in home based and community settings.
- Invest time with the children and their families helping to identify needs and engage supports.
- Help implement supports for the child and family and track the results achieved.
- Be an advising intermediary to requisition additional supports, educate other providers on working with the child and family.
- Help apply for, access and use funding as required for supports and services that will benefit the child and family.
- Track and report all expenditures to funding sources.
- Help Children and families transition into subsequent programs and assistance that meet their next level of needs.
- Assist / Advise in Day to day problem solving.
Qualifications:
- Bachelor’s degree preferred or education equivalent to a 4-year college degree.
- High School Diploma / GED required.
- Knowledge of autism and treatments.
- Over 1 year supporting children with autism in family home settings.
- Vehicle, valid driver's license and motor vehicle record required.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNethttps://www.servicenet.org/ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #dreambig
Flexible work from home options available.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.