POSITION SUMMARY
The substance use case manager will provide comprehensive case management services to individuals with substance use disorders. This position is for the evening expanded hours program, evenings are required. This role will focus on assessing client needs, developing individualized service plans, coordinating treatment and support services. This will help promote long-term recovery. The case manager will work collaboratively with the senior counselor, client families, treatment providers, and community resources to ensure continuity of care and support harm reduction recovery-oriented goals.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS
Education Bachelors degree in related field required.
License CADC preferred. Valid Drivers License required. Annual American Heart Association BLS and Heart Saver First Aid required within 90 days of hire or transfer. CPI required within 90 days of hire or transfer.
Background Check Ability to pass a background check through fingerprint process and drug screen as required.
EXPERIENCE
Previous case management experience required.
PERFORMANCE EXPECTATIONS
The case manager will work closely with clinical staff, peer support specialists, health care providers, courts, probation, and community partners. They will participate in the multidisciplinary team meetings and case conferencing and will advocate for client needs across systems and help reduce barriers to treatment.
DUTIES AND RESPONSIBILITIES
Conduct initial screenings and ongoing needs Develop, implement, and monitor individualized treatment and recovery services Provides crisis intervention, individual counseling, and strength-based Facilitate referrals for mental health, housing, employment, court, and other supportive services Monitor client progress, provide follow-up, and adjust service plans as needed Coordinate or provide transportation for clients when necessary Maintain accurate, timely, confidential documentation in compliance with HIPAA, state regulations, and AtlantiCare addiction services policies Ensure compliance with grant requirements, program standards, and funding
SKILLS
Strong interpersonal and communication skills Ability to build a rapport with clients and maintain professional boundaries Ability to problem solve and manage crisis Organizational skills and attention to detail Ability to work with a diverse population Needs to work both independently and as part of a team
WORK ENVIRONMENT
This position requires the case manager to work in the following environments: office, community, and field-based work. May require occasional evening or weekend hours depending on program needs.
This position requires repetitive motion, hearing, pushing, reaching, and reading, seeing, speaking, standing, and walking a majority of the time. Spends time with such equipment as computer terminals, fax machines, copiers, and telephones. Occasional driving also required.
Essential functions of this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position reports to department leadership.
TOTAL REWARDS AT ATLANTICARE
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.